Another reason for soft deletes is so that the mod (or SuperMod, or other Admin) can reverse the decision to delete the thread. If it were a hard delete then there it can not be undeleted. Mods are human too and sometimes make the wrong decisions.
Also, if an offending post is completely removed from the database, we have no way of keeping track of it. The very essence of our infraction system is designed around knowing whether it's someone's first offense or if they keep making the same mistake over and over again despite multiple warnings. If each time someone screws up, that screw up is permanently deleted forever, then it could be someone's 500,000th time doing the same exact thing wrong and we'd have no way of knowing.
These reasons all make sense, and did say in the original post that I could see where "soft deletions" can serve a valuable purpose. The problem in cases like Tipard's is that your dealing with a large number of (randomly?) generated (but still authentic enough) ID's, which presents an entirely different problem, with several knock-on effects:
- Keeping record of a serial offender (single user ID) is useful in keeping track of an in-house pest. But here you're tracking an external pest, which seems to call for different tactics.
- It means any "recent post/thread" site-search, leaves the user wading through spam, as the side-bar is a simplified tool, with no method for filtering results (not criticising the sidebar by-the-way; merely highlighting the issue at had).
- Because they are forever using quite legitimate userID's, every time they get booted, there's another userID no-longer available for anyone else to use (which actually ties into the other question I posted in the Feedback boards regarding account deletion).
Would a more effective method of dealing with this issue (and this is only a suggestion (it may or may not be viable at a host-site level) be to setup an auto-filter of some kind (either keyword-based, or less arbitrary, a filter which prevents threads/posts which contain blacklisted URLs, as well as "tinyurls" to prevent the obvious work-around).
Under the
current system (as has been explained), even after deleting the offending post, reference to said post is still available in summary-form for at least some period of time, meaning they just keep banging away, knowing full well they've still got their message out (and given that a Google search for Tipard gives nearly
7 million hits this is obviously a large-scale problem), despite the constant deletions.
Whereas preventing the posts in the first-place, either by filtering as suggested, or some other method - they don't get that foot in the door in the first place. This may even deal with the issue of a whole tonne of perfectly legitimate user-ID's being rendered unusable to anyone else because of a constantly growing blacklist.