they try to get you to install a "remote access", onto your PC.
Of course it's genuine, why else would they ask to control your PC?
diafol
Rhod Gilbert Fan (ardav)
7,739 posts since Oct 2006
Reputation Points: 1,168
Solved Threads: 1,071
What more are you expecting?
Yes, it's a scam. No, they are not from DaniWeb. Case closed.
You don't even have other threads posted here, so referencing your posting history makes little sense.
Ezzaral
Posting Genius
15,984 posts since May 2007
Reputation Points: 3,250
Solved Threads: 846
You don't by any chance save the caller ID, do you? It is actually something I would seriously consider a potential lawsuit for ... Scammers going around USING MY NAME AND REPUTATION as part of the scam. What's even worse is Dani is a nickname for Danielle ... So the scammer didn't even get it right calling himself Dan!
Makes me mad :(
cscgal
The Queen of DaniWeb
19,420 posts since Feb 2002
Reputation Points: 1,474
Solved Threads: 229
The 'you have a problem, give us remote access, pay us a fee to resolve it, and we'll install some malware at the same time' is a very common scam this side of the pond, most often leveraging the reputations of Microsoft or Dell (most likely to hit a victim using either a Dell PC or running Windows) and heavily reported in the tech press over the last 18 months or so - I lose count of the number of words I have written on the subject warning people about the scams, or explaining how they work.
Interestingly, most of these scams use call centre operations set up in India to do the phoning. Looking at the UK caller ID/number you have for the call (0808 189 0481) this links to a company called SugarCRM Consulting which appears to have a connection with Veon Consulting which appears to be based in India- a quick bit of Googling reveals. Not that I'm suggesting that either company is party to any illegal activity, but it might be a good start for any investigation you wish to carry out Dani...
happygeek
Freelance Word Punk
27,456 posts since Mar 2006
Reputation Points: 1,457
Solved Threads: 54
yeah generally its indian people calling up pensioners in the UK pretending to be from MS support and wanting money to fix some problem. Total scam, quite a problem here.
jbennet
Moderator
18,523 posts since Apr 2005
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