Here's several classic tech support funnies. Probably all of then are true.

A true story that happened to me several years ago -- I walked into a doctor's office and the receiptionist was busy doing everything manually even through there was a computer on her desk. I asked her why and she said it doesn't work and she has a call in for pc technician to come and fix it. I sat down for a few seconds, looked at her printer and noticed it was turned off. So I turned it on and her computer was ready to go! Problem solved. I should have charged her $200.00 USD sevice call, but didn't