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May 22nd, 2008
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Need help !!!

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Hello everyone !

I've got a issue which i can't seem to find solutions. I have got a website done and I am now changing hosting provider. I have got my FTP details and we have taken a look into my FTP to see if we could transfert the files and the only thing inside are a .bash_logout, .bash_profile and a.bashrc

I am trying to incorporate a moneris pay hosting page but it seems like we can't event access the content in the FTP .

Any ideas what is going on and what i would need to do ?
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Newbie Poster
coteannie4 is offline Offline
2 posts
since May 2008
May 22nd, 2008
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Re: Need help !!!

What is your current domain?
What is your website address?
Are you able to access your file manager at your current website?

Best regards!!
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Unverified User
CrazyTrain is offline Offline
25 posts
since Sep 2006
May 22nd, 2008
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Re: Need help !!!

When I log in to the ftp as ftp://playgrounds.ca and log in with my info, i open the ftp through page , view ftp via website, i open it and there is only those three file and nothing else
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Newbie Poster
coteannie4 is offline Offline
2 posts
since May 2008
May 22nd, 2008
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Re: Need help !!!

Click to Expand / Collapse  Quote originally posted by coteannie4 ...
When I log in to the ftp as ftp://playgrounds.ca and log in with my info, i open the ftp through page , view ftp via website, i open it and there is only those three file and nothing else
Forget about the FTP Server, are you able to get to the File Manager from your domain?
If so, try downloading the data from there, since, some Domains (specially the free ones) wont let you access trough the FTP
Best regards!!
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Unverified User
CrazyTrain is offline Offline
25 posts
since Sep 2006
May 22nd, 2008
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Re: Need help !!!

The host is probably designating your /home/user directory as your account's "domain root", as the three files you see there are typically found in a recently-created 500-level user's home directory.

I would find it odd that a Linux/Unix-based Web hosting company would not have an FTP server available to its clients but the services they offer are entirely up to them. Anyway, I would recommend that you contact your hosting provider and ask them what they feel would be the best way to upload your Web content. If not through FTP, they should have a file manager application, as CrazyTrain suggested. This would allow you to upload your content, though it may be only one file at a time.
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Junior Poster in Training
BillBrown is offline Offline
60 posts
since Dec 2006

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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