Thanks for the help. yup, its a subnet route.
im not so familiar with subnetting thats why im so confused.
ahm, when you said host. does that mean server?
we would ask the customer to type in ipconfig/all in their server?
im sorry im not so good at this, so please understand if my questions sound stupid.
thanks again for the response.
This looks like a subnet route.
Maybe you should ask the customer for an ipconfig/all from the host to establish the actual clients addresses to be forwarded from the network.