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Aug 3rd, 2006
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200 million downloads, but only 15 percent market share. So where is Firefox going wrong?

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According to Spread Firefox the Internet Explorer alternative has been downloaded 200 million times. Which sounds impressive enough, until you factor in the small matter of downloads not being the same thing as actual users?

Yet while Spread Firefox admits as much and reminds us that the 200 million figure includes downloads of version 1.0 and 1.5 (not to mention all the incomplete downloads and repeats) it still insists on making strange claims such as 200 million people seeking Firefox being a huge accomplishment. Did they not just admit that there is no 1:1 ratio of downloads to users and then ignore that completely?

Not that it matters, oh lordy no, what matters to me and I suggest should matter to them is the fact that Firefox only has somewhere between 12.5 and 15 percent market share despite all the media attention, despite being a far safer browser client than Internet Explorer, despite being open source, despite being free, and despite being downloaded 200 million times!

Please do not get me wrong, I am not a Firefox knocker. Far from it, I love the thing. It is my everyday browser client on all my machines, and I would be lost without it. It is because of my passionate regard for this piece of software perfection that I get angry about it making such little real world impact on the web using public. Crowing about 200 million downloads, to an audience of converts, is going to do diddly squat to change matters.

The fact that Microsoft has announced that its new version of Internet Explorer, IE7, will be distributed as part of the automatic Windows Update service matters a whole heck of a lot more. Joe User will be exposed to what is not, it has to be said, a bad browser by any means, and certainly a lot more secure and user friendly than the version it replaces. It will remain free of charge, arguments about paying for the OS being used aside, and the distribution method will most likely see it challenge or surpass the Firefox total download figures in a matter of months, if not weeks.

Yes, initiatives such as the newly announced deal with Real Networks that sees Firefox offered as an alternative browser client to people when they install Real, RealArcade or Rhapsody software will help. But even using their own figures, Real Networks only sees a couple of million downloads of its software every month, and you would need the vast majority of them to make the switch away from Internet Explorer in order to create any great market share dent. Yes, buttons, banners and links all help as well, as does the constant word of mouth effect. Again, this has been the case since the get go and still the 15 percent boundary cannot be broken.

Unless you are in Finland, where the Firefox share stands at a much more respectable 37 percent. This has less to do with Mozilla marketing and much more to do with matters cultural methinks, as the Fins seem much more open to open source as a concept than pretty much anywhere I know.

So perhaps the real question should be not where is Firefox going wrong, but what can be done to change the public perception of there being no such thing as a free lunch, a perception that continues to plague the open source movement…
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happygeek is offline Offline
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since Mar 2006
Aug 3rd, 2006
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Re: 200 million downloads, but only 15 percent market share. So where is Firefox going wrong?
I agree that some people may have downloaded it many times. Since phoenix I must have about 20 times from various places and on various machines/installs.

However, the downloads/users ratio can be skewed the other way too. For example I have a copy of firefox on my pen drive, every time I'm asked to clear spyware off someones machine I install it from there (probably converted 4 or 5 people this way).

I also made sure firefox found its way on to the default build image at the company I last contracted at; they had installed it on over 40 machines by the time I departed and probably a lot more since.

Still, all the figures that come from non-nerdy websites suggest that firefox has between 8-14% of the browser share. Its not enough, yet, but so long as its going in the right direction I'm happy.

On a seperate note I'm most definately NOT happy with the deal with real networks. realplayer is one of the most obtrusive and annoying programs I have ever encountered. Installing the 'message centre', insisting it runs at startup by default, shortucts on the desktop, start menu (twice), quick launch, installing AOL adverts and links to free trials. ARGH... I need to calm down.
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pty is offline Offline
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Aug 4th, 2006
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Re: 200 million downloads, but only 15 percent market share. So where is Firefox going wrong?
Good warning about FF now forcing even more spyware onto PCs.
The Goooooooooogle toolbar was bad enough, now RealPlayer as well and all the crap that brings.

Thanks but no thanks, I'll stick with IE. It's at least as good, looks better, and doesn't spy on me.

And yes, I've downloaded FF myself over a dozen times. It's now on 1 machine at home (which I no longer use as a workstation, I only use FF there when I need to download some new software to install on it) and one machine at work (which I use mainly as a gateway to our corporate servers, so pretty much only Unix terminals).
On both it's installed by default (Linux installs) so I didn't have a choice...
On both multiple downloads were made to keep the thing up to date, installs which FF counts as new users but others don't.
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jwenting is offline Offline
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Aug 4th, 2006
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Re: 200 million downloads, but only 15 percent market share. So where is Firefox going wrong?
I don't know a good word to use for the advantage Microsoft has with IE. I guess you can call it a "mindset" advantage A lot of people seem to have the idea that IE is better by default because of the formula, "MS=Windows, MS=IE, therefore IE is best for Windows". Considering that formidable wall to climb, I think that a 12-15 percent market share for a browser that rose from the ashes of Netscape isn't terribly bad, although I tend to agree that it should either be higher or growing faster
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Toulinwoek is offline Offline
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Aug 5th, 2006
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Re: 200 million downloads, but only 15 percent market share. So where is Firefox going wrong?
Considering that 10-15% of computers don't run Windows it's fair to say that probably 90% of FF users are people who don't have access to IE :cheesy: :mrgreen:

Having used both (as well as several other browsers) I know which I prefer and it's not FF.
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jwenting is offline Offline
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Aug 28th, 2006
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Re: 200 million downloads, but only 15 percent market share. So where is Firefox going wrong?
I recommand Firefox to my friends all the time. What I noticed is that a lot of people don't realise that there are hundreds of usefull extesnions for it. Somehow the Firefox team should make this more visible once you start the browser.
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Christine8 is offline Offline
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