Actually, I more agree with John than Lisa. Not completely, of course. IMO, email
as currently designed needs to be shot (read
redesigned). Looking at his points:
1. The ever-changing address.
For professional email addresses, his complaint is stupid. I understand where he's coming from, but the problem people here are those that use their job address as their personal address. If they don't want a personal email address, they should only use email for job purposes.
And his argument about emails from yahoo and gmail, he's right. How am I supposed to find my friend John Doe when his email address is
jman1035734@whatever.com?
2. The Spam conundrum.
This is the main area why the email concept is majorly flawed. Remove spoofing in all it's forms. If the
sent from address is not accurate, it should not be allowed. Period. I can't stand getting emails hawking products and the email was sent by me!
Fix this! Or kill email!
3. The empty box.
4. The e-mail tourist.
5. The dead-box syndrome.
Not a reason to kill email. But a reason to kill the address.
And with his 5th point, to be honest, regular mail is just as bad - in reverse. My wife just got a letter addressed to her using her maiden name. We were married 16 years ago! Isn't it about time that name was removed from mailing lists?
6. The useless filter.
Fix the email technology so the filters aren't needed. Or at least less so.
7. The competition: IM and closed systems.
Twitter as a replacement? You've got to be kidding! Talk about spam. I don't want to read 50 Twitter accounts daily (I have few friends) to find out they went to the bathroom twice, walked their dog, and forgot to get milk. IM and the others aren't quite as bad, but definitely not a replacement.
8. The lack of assurance.
He's right. Fix it.
9. The black hole.
Moot point in my opinion. All communication mechanisms have this problem -- including the phone. I called a friend of mine once 6 times with no answer. On the 7th, I started leaving a message and he picked up. He was screening. Black hole, eh?
IMO, his statement that
E-mail is essentially unreliable; it needs a major, world-class overhaul in its basic design.
is the real problem. It needs to be redesigned to alleviate some of the problems technology can fix, and for people that don't use it properly they get left behind. After all, if you move and don't tell the Post Office, you won't get your magazines either. Come to think of it, though, you will get your spam...