My company outsources to save money. Why pay Americans $20-40 an hour when you can pay folks in other countries $6-12/hour? American's don't need good-paying jobs. Except for CEO's. They need to earn $500/hour because they are so brilliant that they thought of outsourcing.
The best part is that someday we'll make robots that can do our jobs and then we can insource again; this time to machines earning $0/hour.
Prey that I never meet you in real life, or you will be a sad sad person.
Outsourcing can be a very good thing, if you are a company that makes printers, and you want to provide paper, too, why on earth would you try to get into the paper market? Instead, you would find another company, and outsource the work to them.
Like if you are a legal company and you want to get pens, you wouldn't create a whole new devision of your legal company to make pens, you'd oursouce the work to another company.
What happened is, they took it too far, outsourcing alot of jobs to other countries where language issues arise, like dell with their tech support, and as someone else said, hidden costs. Your overall customer satasfcation will greatly decrease when their are communitcation problems.
There is a reason to pay a worker 20-40 dollars an hour, they do it better. Why in gods name would you move your entire IT support devision to china and expect better results, yet you only pay 1/10 of the cost..
CEO's need to get off their fat asses and do something.
Not totally ontopic but,.. do you know that the CEO of the RedCross makes 750k a year... I mean, wth ? I don't care if shes working 80 hours a week, its a Non Profit company, she could get by with 400k like mr predisdent does.