hotmail account hacked

A lady friend of mine had a hotmail account that was hacked into this AM EST. I found this out before she did. I received a E mail from her address this AM about her being stuck in a hotel in Nigera, and she can't get out. I E'd her back asking why she sent me this E that it looked like spam mailing I get. I got a reply stating that it was really her that she needs to get out of Nigera...of course asking for money with contact info. She lives in my city, I called her to see what was going on. She didn't know anything about it. She tried to get in her hotmail account, her password didn't work. Aparently the hackers changed her password...and the account is still active in their control. I had her download Zone Alarm Security Suite for protection.

How is it that they hacked in that account? Is there a way to catch them...and or is there a goverment anti-hacking site to send this problem too? What would be the best way to prevent this problem again? The other thing is I'm not sure if this section of the fourm is the proper place to post this problem. I saw the thread on hacking, but I felt this is a time critical issue to get fixed ASAP...that's why I posted. Thanks, Steve

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stevenf12801

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5 Years Ago

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It is most likely a spammer forging her email address in the header...... (Does she get alot of spam in that account?)

The Dude

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5 Years Ago

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>It is most likely a spammer forging her email address in the header......

No, it's most likely a hacked hotmail account. When your email password is changed without your knowledge, that's usually a subtle hint that someone else has access to your account. :icon_rolleyes:

If you haven't tried already, use the 'forgot password' link in Hotmail. If they've already changed your security question, contact hotmail support. Give them details, such as your IP address (they can probably check the logs to see if it matches up), when you got the strange emails, your old password, your security question/answer (if you remember it), any other details you can possibly remember about your account you should give them.

John A

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5 Years Ago

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oops i didnt see where he said her password was changed (Gotta read better)

Thanx John :)

The Dude