Originally Posted by Bob_180_Bob

Hi again,
Looks like you have a virus. Google house call and download a free house call to check your PC and then download an anti-malware program (Malwarebytes) and run that as well. After you have done both, try updating from Microsoft again.
If you are still having problems, do a Windows repair from your OS CD. Google how to ,if you don't know.

Originally Posted by Bob_180_Bob

Hi,
Sorry, Google is a search engin, and house call is a virus checker, but I have all the info here.

Sounds like you need to remove a virus or malware. Go to:-
http://housecall.trendmicro.com/
or
http://security.symantec.com/sscv6/WelcomePage.asp
Download and run to remove any viruses you may have. (Sometimes a virus will stop you accessing an anti-virus site, so try going through safe mode (Tap F8 on boot up) and see if you can access it there.)
Then go to :-
http://www.malwarebytes.org/
Download, run then quick check your PC for any problems, if still there do a full scan.