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Looking for all people with gateway power problems
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We have two laptops with a power cord problem. When you attach the cord to computer sometimes it works but most times it flickers until it goes out. The battery never stays charged because of this.
I've had this problem for about 2 years now and so has my friend! I have to wrap my cord around the computer and shove it into the side of my couch to put pressure on it. Anyone having any luck getting them to recall?
Last edited by i0cutiepi24; Jul 3rd, 2009 at 2:04 am.
I don't have a gateway lap top but I just saw this link in google -
Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard ( June 19, 2007)
http://www.cpsc.gov/cpscpub/prerel/prhtml07/07219.html
Consumer Contact: For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m.
https://www.cpsc.gov/cgibin/incident.aspx
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at http://www.cpsc.gov.
Also saw this for Gateway repairs -
9 Jun 2008 ... Are you in the lookout for a professional Gateway laptop repair company in the US that can help you with express repair and replacement? ...
http://www.laptopservice.com/repair/...gateway-laptop...
Perhaps the moral here is
"you only get what you pay for .."
Isn't it so true? We all buy the cheap computer to save money so we can goto the casino or to the races or buy other expensive things but when it comes to the things that are really important, don't we short-change ourselves?
Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard ( June 19, 2007)
http://www.cpsc.gov/cpscpub/prerel/prhtml07/07219.html
Consumer Contact: For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m.
https://www.cpsc.gov/cgibin/incident.aspx
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at http://www.cpsc.gov.
Also saw this for Gateway repairs -
9 Jun 2008 ... Are you in the lookout for a professional Gateway laptop repair company in the US that can help you with express repair and replacement? ...
http://www.laptopservice.com/repair/...gateway-laptop...
Perhaps the moral here is
"you only get what you pay for .."
Isn't it so true? We all buy the cheap computer to save money so we can goto the casino or to the races or buy other expensive things but when it comes to the things that are really important, don't we short-change ourselves?
If ALL my answers are wrong, only then will I read the question
First off let me say i agree Gateway is purposely not addressing this issue that is obviously a design / assembly issue.
second, this is just my story of my power port problems and progressing story thus far.
i purchased a cx2618. it was great until it fell off the bed (thanks kids) and landed on the power cord head, which of course pushed in the port. it was loose but would charge sometimes in the right position. then a key popped off, i tried to replace it - without knowing about the special hinge. i had replaced keys at work for co-workers a few times - all with good results. so a couple of years go by and i see a new (CX2756) one just like my old one GREAT!! i thought. so bought it, figured i didnt need the warranty as the older one lasted well beyond it's warranty. i was wrong. this one was pulled off the desk by the cord by a dog (busy household) and fell on the cord head (again!!!! !@#$) except this time higher fall, no charging, no matter what position. at that time i looked and couldnt find anyone to replace for less than 7-800$$ they stated it wasnt the port that was the issue, but the complete tear down and rebuild. one night i got very upset at having two same issue pos's. i took my dremmel (dont recommend to others) and cut that portion of the cover very carefully. in fact the second one i did (new one) i was able to adjust th ecut to include one hold on screw so i could replace the piece i cut. I found out that the port on the new one was toast. i touched it and it fell off. the older one though had just been pushed back in it's metal "sleeve/case" when i was able to re-allign the port, it worked almost as good as new. over a perios of a couple of months though, it stopped working altogether. I am taking both pc's to repair shop today to see if they can easily replace both ports, now easily accessable.
I will report again as this progresses, if anyone is interested
second, this is just my story of my power port problems and progressing story thus far.
i purchased a cx2618. it was great until it fell off the bed (thanks kids) and landed on the power cord head, which of course pushed in the port. it was loose but would charge sometimes in the right position. then a key popped off, i tried to replace it - without knowing about the special hinge. i had replaced keys at work for co-workers a few times - all with good results. so a couple of years go by and i see a new (CX2756) one just like my old one GREAT!! i thought. so bought it, figured i didnt need the warranty as the older one lasted well beyond it's warranty. i was wrong. this one was pulled off the desk by the cord by a dog (busy household) and fell on the cord head (again!!!! !@#$) except this time higher fall, no charging, no matter what position. at that time i looked and couldnt find anyone to replace for less than 7-800$$ they stated it wasnt the port that was the issue, but the complete tear down and rebuild. one night i got very upset at having two same issue pos's. i took my dremmel (dont recommend to others) and cut that portion of the cover very carefully. in fact the second one i did (new one) i was able to adjust th ecut to include one hold on screw so i could replace the piece i cut. I found out that the port on the new one was toast. i touched it and it fell off. the older one though had just been pushed back in it's metal "sleeve/case" when i was able to re-allign the port, it worked almost as good as new. over a perios of a couple of months though, it stopped working altogether. I am taking both pc's to repair shop today to see if they can easily replace both ports, now easily accessable.
I will report again as this progresses, if anyone is interested
first time sent it in under warranty was not happy, lost data etc
now abot a year later starting again, very angry , won't buy gateway again.
how could they POSSIBLY do warranty work and not fix the problem
this is so dangerous I have important data, someday i'll leave it on and the power will go out without me knowing and i'll come home and my computer will be dead
laptops are too important to be so crummy. i wasn't flipped out the first time but i just cant believe they didnt fix it for good. cheaters.
now abot a year later starting again, very angry , won't buy gateway again.
how could they POSSIBLY do warranty work and not fix the problem
this is so dangerous I have important data, someday i'll leave it on and the power will go out without me knowing and i'll come home and my computer will be dead
laptops are too important to be so crummy. i wasn't flipped out the first time but i just cant believe they didnt fix it for good. cheaters.
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#37 Oct 22nd, 2009
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Originally Posted by cairan22 
Hi, I have a Gateway Solo 1450 laptop and it seems to have a repeated problem with the power port breaking off inside the computer or loosening. Gateway will "fix" it for about $250 each time it breaks. This is the THIRD time it's broken and once again, Gateway's customer service people deny that this is an issue of poor design. However, I've noticed that LOTS of people with Gateway laptops have had this problem, so I believe it IS a problem with Gateway's power supply design. I am looking for all people who have had this problem because if we all come together, we can insist that Gateway fix it without us having to pay so much money each time. For me, it's not even about the money as it is the inconvenience of having to mail my laptop to them and then not having it to use. If you have had a similar problem with a gateway, please let me know. Thanks!
It irritates me, because everything else works fine, if it just had power!
Gordon Zeller
85434 Dilley Lane
Eugene, OR 97405
email: zeller@live.com
PS I believe that Gateway ought to fix their problem for FREE, including s&h!!! Just as with an automobile recall...
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#38 Oct 23rd, 2009
I'm sure it doesn't break just by looking at it. Maybe you are too rough with your laptop or you man-handle the plug into the power port.
If ALL my answers are wrong, only then will I read the question
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