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Infected Computer, Please help.
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Join Date: Oct 2009
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#31 Oct 8th, 2009
First I believe you have way to many processes running. Next I see you are running Firefox. I had a similar problem. Are you able to get on the web? I found out that Mozilla firefox had been attacked with the Trojan Horse Downloader.Banload .APJF. I rerand a virus check and it picked it up and deleted it. All is well now. But before I did this I had to do a Winsock reset. Hope this helps.
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#32 Oct 8th, 2009
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First I believe you have way to many processes running. Next I see you are running Firefox. I had a similar problem. Are you able to get on the web? I found out that Mozilla firefox had been attacked with the Trojan Horse Downloader.Banload .APJF. I rerand a virus check and it picked it up and deleted it. All is well now. But before I did this I had to do a Winsock reset. Hope this helps.
If you look at the LAST HiJackThis scan log you will see that many of those processes showing in the first log are no longer running since the unnecessary auto start programs have been turned off and the Norton listings in services have been removed AND at the time of the last scan Firefox was NOT running but as I stated, the computer was scanned for infections and all scans showed clean.
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#33 Oct 11th, 2009
http://support.microsoft.com/kb/298931
That's the link for instructions on removing BHO's from Internet Explorer.
http://support.apple.com/kb/HT1364
That's the link for moving your iTunes folder on Windows.
Other than that, the last HJT still shows MS SQL running, which is probably unnecessary. Also SafeEyes and the Internet security software that you have installed probably overlap.
That's the link for instructions on removing BHO's from Internet Explorer.
http://support.apple.com/kb/HT1364
That's the link for moving your iTunes folder on Windows.
Other than that, the last HJT still shows MS SQL running, which is probably unnecessary. Also SafeEyes and the Internet security software that you have installed probably overlap.
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#34 Oct 22nd, 2009
I know its been a bit but I'm back. I've gotten my hard drive down to 85% full. Most of the space is due to music and video files, which I don't really want to get rid of, about 24 Gigs.
Irregardless I still think its something else that is slowing down my computer. The computer seems to do better when there isn't any program open that connects to the internet: browsers, Outlook, iTunes, etc.
I'm still having a lot of problems with the windows screen saver freezing up. I have it set to scroll through my photo album.
Irregardless I still think its something else that is slowing down my computer. The computer seems to do better when there isn't any program open that connects to the internet: browsers, Outlook, iTunes, etc.
I'm still having a lot of problems with the windows screen saver freezing up. I have it set to scroll through my photo album.
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#35 Oct 22nd, 2009
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I know its been a bit but I'm back. I've gotten my hard drive down to 85% full. Most of the space is due to music and video files, which I don't really want to get rid of, about 24 Gigs.
Irregardless I still think its something else that is slowing down my computer. The computer seems to do better when there isn't any program open that connects to the internet: browsers, Outlook, iTunes, etc.
I'm still having a lot of problems with the windows screen saver freezing up. I have it set to scroll through my photo album.
Here is the statement I found on MULTIPLE websites concerning a hard drive with only 15% remaining space or less:
Your computer will run more slowly with a relatively full hard drive. This is because the free space is used up by your computer as Virtual Memory space, and the smaller amount of free space available, the smaller amount of Virtual Memory space available. The more you fill up a hard drive, especially past the 85% mark, the more the fragmentation, which decreases file access speeds and consequently drive performance.
You absolutely are not going to get anymore speed out of this computer until you remove some of those files. There is no other answer to give, that is it.
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#36 Oct 22nd, 2009
Regardless if all of your logs are clean, you have 24 gigs of music and videos, your computer is not going to be optimal. Opening internet connections opens more processes, so yes you may slow down more.
I suggest if you do not want to remove your music and videos, purchase an external hard drive.
I suggest if you do not want to remove your music and videos, purchase an external hard drive.
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#37 Oct 23rd, 2009
This is more of a statement than a question, but I think its ridiculous that I can free up 10% of my hard drive taking the percentage full down from 95% to 85% and still see no difference in performance.
What is the point of having that space available if I can't use it? Is using only 70% of your drive optimal for performance?
What is the point of having that space available if I can't use it? Is using only 70% of your drive optimal for performance?
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While I agree in principle with the idea that you should increase the available space to more than 15%, I have to say that I found a worker at a clients company had installed a similar screensaver and removing it solved a group of symptoms very much like what you've described. She also had duplicate toobars installed (by which I mean they had duplicate features, like Google search.
If I recall correctly, the screensaver is part of a package that includes the option of uploading your pictures to a website, ordering prints, and changing which picture is your desktop. I don't remember the name, but it was what I call a "poorly behaved application".
Try having no screensaver, and a plain Windows desktop for a while. See if that helps
If I recall correctly, the screensaver is part of a package that includes the option of uploading your pictures to a website, ordering prints, and changing which picture is your desktop. I don't remember the name, but it was what I call a "poorly behaved application".
Try having no screensaver, and a plain Windows desktop for a while. See if that helps
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