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stop error

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Join Date: Jun 2008

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desmondo

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stop error

Oct 30th, 2009

I switched on my computer and then it said windows loading after that a blue screen came up with the following stop error

STOP ERROR

OX00000024 (OX001902FE,OXF79FF958,OXF79FF654,OXF76EEOA7)

ZSRHFUJHAPPK7.SYS ADDRESS F77AEQA7 BASE AT F77A4OOO
DATE STAMP 4ADEAFE6

I think it refers to hardware that was installed but i cant remember doing that. Before that i had trojons but my virus scanner cleaned them.
The only way i can log on is through safe mode option last know good configuration.

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Join Date: May 2008

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Reputation: Adamsappleone is an unknown quantity at this point

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Adamsappleone Adamsappleone is offline

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Oct 30th, 2009

Assuming you're using XP, use your XP disc and run chkdsk /f

http://www.ehow.com/how_2052292_run-...indows-xp.html

Then have a look here;

http://michaelstevenstech.com/XPrepairinstall.htm

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Join Date: Jun 2008

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desmondo

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Nov 4th, 2009

I cant run chkdsk when i load the xp cd i get as far as the message windows is starting up then the blue screen comes on again with the same message. I am really cheesed off now please help. PS i can only get into the computer if i log on through safe mode last known good configuration, then there no problem.

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Bob_180_Bob Bob_180_Bob is offline

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Nov 4th, 2009

Hi,
Boot up in safe mode,
Sometimes, some of the windows protected files can be lost or changed. To detect any problems run the program “System File Checker” (SFC). Before you run it you should purge your PC’s cache:-

Go to “START”
Click “RUN”
Type or “copy and paste”.. sfc.exe /purgecache

Note:- the space after “exe”.

The “purgecache” in this command will empty the cache before you run the file checker. You should always purge the cache before scanning with the System File Checker (SFC). That way, you can be sure that system files are copied from your Windows installation media, and are not infected with malware or corrupted. After the cache has been purged, run System File Checker.

Go to “START”
Click “RUN”
Type or “copy and paste”… sfc.exe /scannow

Note:- the space after “exe”. You may be required to use your installation disk.

This could take a long time to complete, when finished, reboot and see if the problem still exists. If it is still the same...

Boot up in safe mode again, right click your drive in "My computer" "Properties" "tools" tab "Check now" put a check in both boxes and reboot and let windows check your disk.

BACK-UP.........Try one of the simple solutions first........and BACK-UP......
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Join Date: Jun 2008

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desmondo

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stop error

Nov 5th, 2009

I carried out all your instructions but when i rebooted the system check started and stoped saying cannot open the volumn for direct excess.

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Originally Posted by Bob_180_Bob

Hi,
Boot up in safe mode,
Sometimes, some of the windows protected files can be lost or changed. To detect any problems run the program “System File Checker” (SFC). Before you run it you should purge your PC’s cache:-

Go to “START”
Click “RUN”
Type or “copy and paste”.. sfc.exe /purgecache

Note:- the space after “exe”.

The “purgecache” in this command will empty the cache before you run the file checker. You should always purge the cache before scanning with the System File Checker (SFC). That way, you can be sure that system files are copied from your Windows installation media, and are not infected with malware or corrupted. After the cache has been purged, run System File Checker.

Go to “START”
Click “RUN”
Type or “copy and paste”… sfc.exe /scannow

Note:- the space after “exe”. You may be required to use your installation disk.

This could take a long time to complete, when finished, reboot and see if the problem still exists. If it is still the same...

Boot up in safe mode again, right click your drive in "My computer" "Properties" "tools" tab "Check now" put a check in both boxes and reboot and let windows check your disk.

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Reputation: sparkax is an unknown quantity at this point

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sparkax

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Posting Whiz in Training

Nov 5th, 2009

Try this site-
http://support.microsoft.com/kb/823439

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Join Date: Jun 2008

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Reputation: desmondo is an unknown quantity at this point

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desmondo

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Nov 5th, 2009

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Originally Posted by desmondo

I carried out all your instructions but when i rebooted the system check started and stoped saying cannot open the volumn for direct excess.

Finally solved the problem, after i carried out your instructions i was able to get into safe mode only and open as administrator i then went to reg edit and typed in the name of the file it came up as some sort of anti virus programme i think it was a rogue one i maybe downloaded. I deleted the reg key and went to syst 32 drivers and deleted that file to. I then rebooted up and everything worked fine. Just one prob i have to press f1 ket to carry on as it says floppy disc not regonised, i went to bios and disabled it but still have same prob press f1 to continue my computer is dell dimension e520. I want to thank all those who have helped with my problems.