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Microsoft bites more than it can chew.. again! :)
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Join Date: Mar 2004
Posts: 3,826
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Several issues here, I feel.
Firstly, claims that any 'deal' to refuse returns are underhanded and involve Microsoft are quite correct. That's bad practice according to any criteria of analysis, including a legal one.
Secondly, any implication that Microsoft would be justified in believing that an OEM or an Educational license is only valid for the original purchaser is also quite justified. It's reasonable to expect that a greatly reduced price restricted license would have such a restriction. Unfortunately, Microsoft, to my knowledge, does not explixitly state that this is the case in the license agreement, and I'd argue that for it to be valid for an unopened product, indication of it should be included on the packaging!
Thirdly, it is NOT the case that an OEM Windows is only available with a new PC! An OEM Windows can be purchased with components as well, and in the event that it is, then the license is tied to that COMPONENT, not to the system. I've personally got a home built household system which uses an OEM Windows XP which was purchased with the hard drive installed. When I later decided to replace motherboard, processor and display card in it, to improve its games capability, I rang Microsoft first, knowing that a reinstall was in order so that I could be sure of the system booring to Windows afterwards. Here's the response:
MS dude: No sir, you cannot reuse that OEM Windows XP, because if you replace the motherboard it will be a new system.
Me: No, it will not be. In any case, the license is tied to the hard drive, not to the motherboard.
MS dude: No sir, that's not the way it works.
Me: Yes sir, I'm afraid it is. Put your supervisor on the line please.
Supervisor: No sir, you cannot use that OEM Windows with a new motherboard. It's a new system.
Me: Yes, I can. The license was purchased with the hard drive, not with a prebuilt system. The computer is, and will be, the same machine. It has the same box, the same monitor, the same peripherals connected to it, and will have the same programs and data installed to it. All I'm doing is giving it an engine overhaul. If I fit a new engine to my car it's still the same car!
(I then quoted the relevent details from the license agreement, together with the relevent sales receipt numbers.
Supervisor: OK then sir, when you reinstall, please call our centre here by phone to reactivate, and we will ensure that the process takes place.
(I then got his name, for further reference, along with his personal assurance that written communication and the furnishing of proof would not be required.)
If you have a genuine case to argue, pursue it. They do NOT want to spend large sums of money prosecuting cases which could only end up making them look foolish. But if you let them con you, they will
Firstly, claims that any 'deal' to refuse returns are underhanded and involve Microsoft are quite correct. That's bad practice according to any criteria of analysis, including a legal one.
Secondly, any implication that Microsoft would be justified in believing that an OEM or an Educational license is only valid for the original purchaser is also quite justified. It's reasonable to expect that a greatly reduced price restricted license would have such a restriction. Unfortunately, Microsoft, to my knowledge, does not explixitly state that this is the case in the license agreement, and I'd argue that for it to be valid for an unopened product, indication of it should be included on the packaging!
Thirdly, it is NOT the case that an OEM Windows is only available with a new PC! An OEM Windows can be purchased with components as well, and in the event that it is, then the license is tied to that COMPONENT, not to the system. I've personally got a home built household system which uses an OEM Windows XP which was purchased with the hard drive installed. When I later decided to replace motherboard, processor and display card in it, to improve its games capability, I rang Microsoft first, knowing that a reinstall was in order so that I could be sure of the system booring to Windows afterwards. Here's the response:
MS dude: No sir, you cannot reuse that OEM Windows XP, because if you replace the motherboard it will be a new system.
Me: No, it will not be. In any case, the license is tied to the hard drive, not to the motherboard.
MS dude: No sir, that's not the way it works.
Me: Yes sir, I'm afraid it is. Put your supervisor on the line please.
Supervisor: No sir, you cannot use that OEM Windows with a new motherboard. It's a new system.
Me: Yes, I can. The license was purchased with the hard drive, not with a prebuilt system. The computer is, and will be, the same machine. It has the same box, the same monitor, the same peripherals connected to it, and will have the same programs and data installed to it. All I'm doing is giving it an engine overhaul. If I fit a new engine to my car it's still the same car!
(I then quoted the relevent details from the license agreement, together with the relevent sales receipt numbers.
Supervisor: OK then sir, when you reinstall, please call our centre here by phone to reactivate, and we will ensure that the process takes place.
(I then got his name, for further reference, along with his personal assurance that written communication and the furnishing of proof would not be required.)
If you have a genuine case to argue, pursue it. They do NOT want to spend large sums of money prosecuting cases which could only end up making them look foolish. But if you let them con you, they will
You can, Comatose. I repeat, if a statement in a software licence does not meet the requirements of the law, then it is invalid. You cannot, in the US, restrict the owner of anything, from selling it. In the case of software, you can stop someone who has already installed the software on his computer from reselling, as that breaks the one software installation - one CPU rule. And that does meet legal guidelines. Again, theoretically, if you remove the software from your CPU, then you can resell it.
All this is moot, anyway. The guy was obviously within the letter of the law since the case was dropped. Whether he folded too soon is a matter for conjecture...
All this is moot, anyway. The guy was obviously within the letter of the law since the case was dropped. Whether he folded too soon is a matter for conjecture...
"No one remembers who climbed Mount Everest the second time." — Na Nook.
wow guys - i thought it was an interesting you know.. story... didn't mean to get ya'all all stirred up. 
--Tone

--Tone
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Originally Posted by Shackbase
wow guys - i thought it was an interesting you know.. story... didn't mean to get ya'all all stirred up.
--Tone
Its alright...Its nice to have a friendly debate every once in a while...I have certainly enjoyed reading everyones opinions.
My karma ran over your dogma.
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Join Date: Mar 2004
Posts: 1,620
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Solved Threads: 51
Hello,
Motorola sells software to program their two-way radios, such as what the police, fire, ambulance people use. When purchasing the software, you are entered into an agreement that you will not re-sell it, even if you sell off your radio investment.
I am also willing to bet that custom designed software that runs on industrial machinery also carry the same sort of license. Yes, it is restrictive, but then again, these are also highly specialized pieces that only a select group would work with.
To solve the WIndoze problem, install Linux. Even the Lawyers cannot argue with that one. I do not believe my Mac software has these types of things either.
Christian
Motorola sells software to program their two-way radios, such as what the police, fire, ambulance people use. When purchasing the software, you are entered into an agreement that you will not re-sell it, even if you sell off your radio investment.
I am also willing to bet that custom designed software that runs on industrial machinery also carry the same sort of license. Yes, it is restrictive, but then again, these are also highly specialized pieces that only a select group would work with.
To solve the WIndoze problem, install Linux. Even the Lawyers cannot argue with that one. I do not believe my Mac software has these types of things either.
Christian
"Thirdly, it is NOT the case that an OEM Windows is only available with a new PC! An OEM Windows can be purchased with components as well, and in the event that it is, then the license is tied to that COMPONENT, not to the system. I've personally got a home built household system which uses an OEM Windows XP which was purchased with the hard drive installed. When I later decided to replace motherboard, processor and display card in it, to improve its games capability, I rang Microsoft first, knowing that a reinstall was in order so that I could be sure of the system booring to Windows afterwards. Here's the response:"
Maybe in the US. Here you can't purchase an OEM license separately from a complete machine (though stores interpret that to mean you can purchase a complete set of parts to assemble yourself and they'll call that a complete machine).
Microsoft also clearly prints on the packaging (and often the CDs too) of OEM and educational versions the restrictions on use and resale of those products, as do others.
In fact, they only supply educational versions through educational institutions through a specialised organisation which handles educational distribution all over the country.
These are specially printed CDs which can only be purchased by students and teachers on showing student ID or proof of their status as a teacher.
These licenses become invalid when that status changes, a fact clearly stated to you before you purchase.
Maybe in the US. Here you can't purchase an OEM license separately from a complete machine (though stores interpret that to mean you can purchase a complete set of parts to assemble yourself and they'll call that a complete machine).
Microsoft also clearly prints on the packaging (and often the CDs too) of OEM and educational versions the restrictions on use and resale of those products, as do others.
In fact, they only supply educational versions through educational institutions through a specialised organisation which handles educational distribution all over the country.
These are specially printed CDs which can only be purchased by students and teachers on showing student ID or proof of their status as a teacher.
These licenses become invalid when that status changes, a fact clearly stated to you before you purchase.
As people are clearly allowed to attack me but I'm not allowed to defend myself, I no longer post to this site.
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