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internet explorer won't work SOMETIMES
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Join Date: Dec 2003
Posts: 1
Reputation:
Solved Threads: 0
I have a similar problem to Jahan's.
Sometimes my Internet Explorer will not connect. I get the error "Page
cannot be displayed". This might last for a few days, then all of a sudden
it comes back to life and connects.
I am running XP Professional version 2002, Service Pack 1 and IE version
6.0.2800.1106
I have a 1.8 ghz Pentium 4 pc with 512mb ram
I am using Norton Internet Security Professional and check for updates
weekly.
I am on a broadband network using a cable modem.
I know the connection is ok because when I am prompted by Microsoft to
download the latest update, they in fact do download and install.
My broadband service provider assures that my cable modem is functioning
properly.
Any advice you can give me will be appreciated. Obviously I can't depend on IE
to be there when I need it.
Sometimes my Internet Explorer will not connect. I get the error "Page
cannot be displayed". This might last for a few days, then all of a sudden
it comes back to life and connects.
I am running XP Professional version 2002, Service Pack 1 and IE version
6.0.2800.1106
I have a 1.8 ghz Pentium 4 pc with 512mb ram
I am using Norton Internet Security Professional and check for updates
weekly.
I am on a broadband network using a cable modem.
I know the connection is ok because when I am prompted by Microsoft to
download the latest update, they in fact do download and install.
My broadband service provider assures that my cable modem is functioning
properly.
Any advice you can give me will be appreciated. Obviously I can't depend on IE
to be there when I need it.
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Join Date: Dec 2003
Posts: 14
Reputation:
Solved Threads: 0
I sometimes get a similar problem. My advice is that you should go to
start>programs>control pannel>network and intenet connections>networks>connections>LAN>
then click on useproxy server and automatically detect settings and try launching the explorer once more.Try interchanging accasionally and you may find yourself through
start>programs>control pannel>network and intenet connections>networks>connections>LAN>
then click on useproxy server and automatically detect settings and try launching the explorer once more.Try interchanging accasionally and you may find yourself through
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Join Date: Dec 2003
Posts: 2
Reputation:
Solved Threads: 0
I'm having the same problem with IE its saying the page cannot be displayed. Someone told me to use hijackthis.exe and display the loglist, so here it is.
Logfile of HijackThis v1.97.7
Scan saved at 10:26:43 AM, on 12/26/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Documents and Settings\gb\My Documents\My Documents\Garnell\My Documents\My Music\kazaa.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Save\Save.exe
C:\Program Files\webHancer\Programs\whSurvey.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\ClockSync\Sync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis1977\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cust...//my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearchnow.com/searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet5_48.dll
O2 - BHO: (no name) - {c548a343-ed24-47a4-8aa0-2d1cabfd944d} - C:\DOCUME~1\gb\APPLIC~1\oastzouchmcr.dll
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: kuublyckmck - {e7a73b65-32eb-400c-befa-8ced1072d38d} - C:\DOCUME~1\gb\APPLIC~1\oastzouchmcr.dll
O4 - HKLM\..\Run: [KAZAA] C:\Documents and Settings\gb\My Documents\My Documents\Garnell\My Documents\My Music\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [oochmst] C:\DOCUME~1\gb\APPLIC~1\jbeakuoo.exe -QuieT
O4 - HKLM\..\Run: [SystemSearch] REGEDIT.EXE -s C:\ie.reg
O4 - HKLM\..\Run: [IncredimailDownloader] C:\Documents and Settings\gb\Local Settings\Temporary Internet Files\Content.IE5\DK1RD8P9\incredimail_install[1].exe
O4 - HKLM\..\Run: [WhenUSave] C:\Program Files\Save\Save.exe
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{558112D4-FD53-4729-83F4-3B3852C56B5E}: NameServer = 24.244.175.133,208.246.140.194,208.246.140.196
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4980251-129B-4DD4-9CBA-93E5569E60B7}: NameServer = 24.244.175.133,208.246.140.194,208.246.140.196
Logfile of HijackThis v1.97.7
Scan saved at 10:26:43 AM, on 12/26/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Documents and Settings\gb\My Documents\My Documents\Garnell\My Documents\My Music\kazaa.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Save\Save.exe
C:\Program Files\webHancer\Programs\whSurvey.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\ClockSync\Sync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis1977\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cust...//my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearchnow.com/searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchxl.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet5_48.dll
O2 - BHO: (no name) - {c548a343-ed24-47a4-8aa0-2d1cabfd944d} - C:\DOCUME~1\gb\APPLIC~1\oastzouchmcr.dll
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: kuublyckmck - {e7a73b65-32eb-400c-befa-8ced1072d38d} - C:\DOCUME~1\gb\APPLIC~1\oastzouchmcr.dll
O4 - HKLM\..\Run: [KAZAA] C:\Documents and Settings\gb\My Documents\My Documents\Garnell\My Documents\My Music\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [oochmst] C:\DOCUME~1\gb\APPLIC~1\jbeakuoo.exe -QuieT
O4 - HKLM\..\Run: [SystemSearch] REGEDIT.EXE -s C:\ie.reg
O4 - HKLM\..\Run: [IncredimailDownloader] C:\Documents and Settings\gb\Local Settings\Temporary Internet Files\Content.IE5\DK1RD8P9\incredimail_install[1].exe
O4 - HKLM\..\Run: [WhenUSave] C:\Program Files\Save\Save.exe
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{558112D4-FD53-4729-83F4-3B3852C56B5E}: NameServer = 24.244.175.133,208.246.140.194,208.246.140.196
O17 - HKLM\System\CCS\Services\Tcpip\..\{F4980251-129B-4DD4-9CBA-93E5569E60B7}: NameServer = 24.244.175.133,208.246.140.194,208.246.140.196
If you have a router, check that out. Because I have always had the same problem and if you reboot your router it should work perfectly. I think the problem is that if you have too many ports open on your router, it overloads. Mine is a NetGear RP114. So, try restarting your router if you have one, and lessen the ports that are open.
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Originally Posted by providox
I'm having the same problem with IE its saying the page cannot be displayed.
You need to use Hijack This to remove those. Go to their forum and post this list for further help.
-- Michael RudasHow To Ask Questions The Smart Way (article by Eric Raymond).
Dealing with Malware
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Join Date: Dec 2003
Posts: 2
Reputation:
Solved Threads: 0
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Originally Posted by Monte
If you have a router, check that out. Because I have always had the same problem and if you reboot your router it should work perfectly. I think the problem is that if you have too many ports open on your router, it overloads. Mine is a NetGear RP114. So, try restarting your router if you have one, and lessen the ports that are open.
I got the problem fixed, I deleted the hijackers and troublemakers like Tallcool said and when i rebooted my computer IE started working again.
Thanks guys for your help, I appreciate it.
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