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Brand-new printer only printing blank pages
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Ok peeps, here is what i have found after 48 hours of work on my brothers pc that i built him.
Yes it is SP2.
I have uninstalled and reinstalled xp 4 times this weekend alone. Does anyone have a 64 bit athlon?
Does anyone have a 64 bit athlon and use Pinnacle.
Did you have to go into Microsofts DEP (Data Encyption Protection) settings to turn it to Software only.
If you have a 64 bit athlon then you should leave your settings to Hardware mode (only uses DEP to watch Windows Components). Your printer will work fine.
If you dont then you can only use software mode. This is where the issue lies. I have done the whole HP chat thing. "you have a corrupted driver file"?
On 4 different installs from either the cd or the web download???? COME ON.
I can do anything print wise i need to do until i turn on software mode for DEP. I have to do this because pinnacle has issues with it. You have to change to software mode and select pinnacle as an exclusion. Once I do this all print stops and Pinnacle works. If i go back to hardware mode, printing resums. I have not tried RamiroS's solution yet, but i will get back to you folks with it. :evil:
Loupe
Yes it is SP2.
I have uninstalled and reinstalled xp 4 times this weekend alone. Does anyone have a 64 bit athlon?
Does anyone have a 64 bit athlon and use Pinnacle.
Did you have to go into Microsofts DEP (Data Encyption Protection) settings to turn it to Software only.
If you have a 64 bit athlon then you should leave your settings to Hardware mode (only uses DEP to watch Windows Components). Your printer will work fine.
If you dont then you can only use software mode. This is where the issue lies. I have done the whole HP chat thing. "you have a corrupted driver file"?
On 4 different installs from either the cd or the web download???? COME ON.
I can do anything print wise i need to do until i turn on software mode for DEP. I have to do this because pinnacle has issues with it. You have to change to software mode and select pinnacle as an exclusion. Once I do this all print stops and Pinnacle works. If i go back to hardware mode, printing resums. I have not tried RamiroS's solution yet, but i will get back to you folks with it. :evil:
Loupe
I have a 64 bit Athlon running Windows XP Home and SP2.
Printing has not worked since Windows Update performed an update last week.
I reset Windows DEP to be for Windows programs only and printing became possible again.
Printing has not worked since Windows Update performed an update last week.
I reset Windows DEP to be for Windows programs only and printing became possible again.
What type of printer do you have?
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Originally Posted by Breck
I have a 64 bit Athlon running Windows XP Home and SP2.
Printing has not worked since Windows Update performed an update last week.
I reset Windows DEP to be for Windows programs only and printing became possible again.
Fixed finally, thanks to the help of everyone here at Daniweb.com.
I changed the data execution prevention to "windows programs and services only" and what do ya know, it printed for the first time in a long time. You would think something so simple (which is always the case) Hp would have a hold on something like that.
I changed the data execution prevention to "windows programs and services only" and what do ya know, it printed for the first time in a long time. You would think something so simple (which is always the case) Hp would have a hold on something like that.
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Originally Posted by mismajor99 
Fixed finally, thanks to the help of everyone here at Daniweb.com.
I changed the data execution prevention to "windows programs and services only" and what do ya know, it printed for the first time in a long time. You would think something so simple (which is always the case) Hp would have a hold on something like that.
But she can print ok from word directly. She has a local HP 1320 printer.
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Originally Posted by whiskeyjar2005
A friend of mine just purchased a brand-new Dell computer with an HP 1012 Laserjet printer. The printer installs with no problems, but only prints a blank page. I have tried all of the drivers on the printer CD to no avail. He somehow ended up installing 3 copies of the printer (when the first installation only printed a blank page, he tried installing again and again); now, one of the copies of the printer is permanently stuck in a "deleting" state with a full queue.
Two questions:
1) Could it possibly be the printer cartridge that is bad, rather than the printer?
2) How can I delete the one installation of the printer that is stuck in a state of being deleted?
Any help would be greatly appreciated! Thank you!
As far as printing blank pages, right click "my computer" and select "Properties". Goto the "Advanced" tab, and under the performance section , click the "Settings" button. Next, goto the "data execution prevention" tab and make sure the option for "windows programs and services only" button is selected. This did it for me.
Last edited by mismajor99; Sep 4th, 2006 at 3:00 pm.
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Originally Posted by mismajor99
Hey, This is what worked for me a while back with the same isssues. Make sure to uninstall all versions of the printer and reinstall one version. First off with the "Deleting state" problem, when you start the PC goto > Start > Run > and type "services.msc" . Find the service "Printer Spooler" and right click it. Goto Properties. Under "service status" click stop. Restart the PC and that should clear the problem up.
As far as printing blank pages, right click "my computer" and select "Properties". Goto the "Advanced" tab, and under the performance section , click the "Settings" button. Next, goto the "data execution prevention" tab and make sure the option for "windows programs and services only" button is selected. This did it for me.
I'm no computer expert, I just did a google search for DEP and found the following - http://support.microsoft.com/kb/875352
Hope this helps...
I tried the solution offered by RamiroS...it works.
I found that the mechanism of the problem was that that Windows 2K would pass any color but black to the printer, so I could print dark blue, but not black. As most wordprocessor docs are in black, they came out as blanks. The weird bit is that Netscape and Quattro print normally, WordPerfect amd MSword malfunction.
I have a Canon i860 printer with Win2K.
What is the downside of printing directly to the printer?
Paul Simison..
I found that the mechanism of the problem was that that Windows 2K would pass any color but black to the printer, so I could print dark blue, but not black. As most wordprocessor docs are in black, they came out as blanks. The weird bit is that Netscape and Quattro print normally, WordPerfect amd MSword malfunction.
I have a Canon i860 printer with Win2K.
What is the downside of printing directly to the printer?
Paul Simison..
Have Windows XP and had same problem with HP Photosmart 7550 Printer printing blank pages only. Found a fix which worked for me....
I uninstalled all HP Printers and associated files that were installed for the HP Printers as well as the DOT4 files in the "Ports" Listings that corresponded with the HP USD Ports.
I TURNED OFF DATA EXECUTION PREVENTION FOR ALL PROGRAMS AND SERVICES found under MY COMPUTER (then Right Click) > PROPERTIES > ADVANCED > PERFORMANCE > SETTINGS > DATA EXECUTION PREVENTION by clicking the Radio Button "TURN ON DEP FOR ESSENTIAL WINDOWS PROGRAMS AND SERVICES ONLY". DISCONNECTED AND POWERED OFF the HP Printers and RESTARTED the computer. Used "ORIGINAL" Installation Disks NOT LETTING Windows XP "see" the printers automatically. Followed disk installation and connected printers when prompted.
Hope it works for you... it did for me!!! Note: I DID NOT TRY changing the DATA EXECUTION PREVENTION Radio Button back to TURN ON DEP FOR ALL PROGRAMS AND SERVICES EXCEPT THOSE I SELECT. If you do, let me know if the printer still prints.
I uninstalled all HP Printers and associated files that were installed for the HP Printers as well as the DOT4 files in the "Ports" Listings that corresponded with the HP USD Ports.
I TURNED OFF DATA EXECUTION PREVENTION FOR ALL PROGRAMS AND SERVICES found under MY COMPUTER (then Right Click) > PROPERTIES > ADVANCED > PERFORMANCE > SETTINGS > DATA EXECUTION PREVENTION by clicking the Radio Button "TURN ON DEP FOR ESSENTIAL WINDOWS PROGRAMS AND SERVICES ONLY". DISCONNECTED AND POWERED OFF the HP Printers and RESTARTED the computer. Used "ORIGINAL" Installation Disks NOT LETTING Windows XP "see" the printers automatically. Followed disk installation and connected printers when prompted.
Hope it works for you... it did for me!!! Note: I DID NOT TRY changing the DATA EXECUTION PREVENTION Radio Button back to TURN ON DEP FOR ALL PROGRAMS AND SERVICES EXCEPT THOSE I SELECT. If you do, let me know if the printer still prints.
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