Problems caused by nasties

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Problems caused by nasties

 
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  #1
Jul 30th, 2005
Hi All,

I'm new here and I'm having some problems with my PC (Win98SE) which I hope you can help with.

I've acquired a toolbar on my IE6 which I can't get rid of, it gives lots of links (see attached image).

I also keep getting items trying to connect to the internet, by opening up the DialUp Connection dialog box.

I've been having a glance around here and it seems that HiJack this is the program to use to give people a good description of what is happening, so my log is below:

Logfile of HijackThis v1.99.1
Scan saved at 17:22:18, on 30/07/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SISTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\ptsnoop.exe
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\ZYXEL\ZYXEL USB ADSL\CNXDSLTB.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZAPLUS.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
C:\PROGRAM FILES\LAVASOFT\AD-AWARE 6\AD-AWARE.EXE
C:\TEMP\DOWNLOADS\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R3 - URLSearchHook: (no name) - {28E53C8A-53A4-6D46-4D28-9C92E80B17F4} - teqq32.dll (file missing)
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\LZJZQ.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\LZJZQ.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\SYSTEM\SISTRAY.EXE
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [C-Media Mixer] C:\Program Files\PCI Audio Applications\Bin\AudioRack.exe /MixerStartup
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O7 "EPUSB1:" /M "Stylus C44"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [FormPilotOfficeAgentD] "C:\Program Files\Form Pilot Office Demo\Fpoprxyd.exe"
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Program Files\ZyXEL\ZyXEL USB ADSL\CnxDslTb.exe" "ZyXEL\ZyXEL USB ADSL"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NukeSpan] media64.exe
O4 - HKLM\..\Run: [syspanel] sysmon12.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Amdfix] C:\WINDOWS\SYSTEM\amdfix.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [stuffmon] msag.exe
O4 - HKCU\..\Run: [dialer423] bhoserv.exe
O4 - HKCU\..\Run: [ssweeper] SetupExeDll.exe
O4 - Startup: Restart.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
O4 - Startup: Exif Launcher.lnk = C:\WINDOWS\Application Data\Microsoft\Installer\{24ED4D80-8294-11D5-96CD-0040266301AD}\ExifLauncher.exe
O4 - Global Startup: ZoneAlarm Plus.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zaplus.exe
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI MULTIMEDIA\TV\EXPLBAR.DLL (file missing)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://195.95.218.83/users/sale/web/...m::/update.exe
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 195.95.218.1,85.255.112.7

I hope it means more to someone than it does me at the moment.

Any help or advice would be really appreciated.

Thanks in advance,

Mark
Attached Thumbnails
Damn Toolbar.jpg  
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Re: Problems caused by nasties

 
0
  #2
Jul 30th, 2005
Hi Mark, welcome to DaniWeb

Please go to Windows Update and get the Critical Updates for Windows and IE.

Go to Add/Remove Programs in your Control Panel and remove WareOut, if present.

Scan with HijackThis and have it fix the following entries:

R3 - URLSearchHook: (no name) - {28E53C8A-53A4-6D46-4D28-9C92E80B17F4} - teqq32.dll (file missing)
O2 - BHO: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\LZJZQ.DLL
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\SYSTEM\LZJZQ.DLL
O4 - HKLM\..\Run: [NukeSpan] media64.exe
O4 - HKLM\..\Run: [syspanel] sysmon12.exe
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [stuffmon] msag.exe
O4 - HKCU\..\Run: [dialer423] bhoserv.exe
O4 - HKCU\..\Run: [ssweeper] SetupExeDll.exe
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://195.95.218.83/users/sale/web...hm::/update.exe
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
If the following IP addresses are not related to your ISP, have HijackThis fix this O17 entry as well --
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 195.95.218.1,85.255.112.7

Close any open windows, other then HijackThis, and hit Fix checked.

Go to the following locations and delete the highlighted file and folder:

C:\WINDOWS\SYSTEM\LZJZQ.DLL

C:\Program Files\WareOut

Do a search for the following and delete any instances found:

media64.exe
sysmon12.exe
msag.exe
bhoserv.exe
SetupExeDll.exe

If any of these files cannot be deleted, reboot into Safe Mode and try from there.

Empty your Recycle Bin and reboot.

Close and open browser windows, scan with HijackThis, and post a new log please.
Links to help you help yourself :

Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html

Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html

Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
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Re: Problems caused by nasties

 
0
  #3
Jul 30th, 2005
Hi,

Thanks for the welcome and the quick reply.

I have followed your instructions as stated. I removed the "LZJZQ.DLL". I didn't find any of the other files mentioned "Media64", "sysmon12" etc.

The toolbar has disappeared, which is a good sign.

My updated log is below:

Logfile of HijackThis v1.99.1
Scan saved at 21:50:41, on 30/07/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SISTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\ptsnoop.exe
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\ZYXEL\ZYXEL USB ADSL\CNXDSLTB.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\TEMP\DOWNLOADS\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\SYSTEM\SISTRAY.EXE
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [C-Media Mixer] C:\Program Files\PCI Audio Applications\Bin\AudioRack.exe /MixerStartup
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O7 "EPUSB1:" /M "Stylus C44"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [FormPilotOfficeAgentD] "C:\Program Files\Form Pilot Office Demo\Fpoprxyd.exe"
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Program Files\ZyXEL\ZyXEL USB ADSL\CnxDslTb.exe" "ZyXEL\ZyXEL USB ADSL"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Amdfix] C:\WINDOWS\SYSTEM\amdfix.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - Startup: Restart.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
O4 - Startup: Exif Launcher.lnk = C:\WINDOWS\Application Data\Microsoft\Installer\{24ED4D80-8294-11D5-96CD-0040266301AD}\ExifLauncher.exe
O4 - Global Startup: ZoneAlarm Plus.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zaplus.exe
O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\PROGRAM FILES\ATI MULTIMEDIA\TV\EXPLBAR.DLL (file missing)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll

I'll keep track of this just incase you spot anymore nasties.

Thanks again for you help....

regards,

Mark
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Re: Problems caused by nasties

 
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  #4
Jul 31st, 2005
Just a couple more things to clean up.

Scan with HJT and have it fix the following entries:

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Remember to close any open windows before hitting Fix checked.

Go to C:\WINDOWS\web and delete related.htm

That's about all I see, are you still having problems?
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Re: Problems caused by nasties

 
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  #5
Jul 31st, 2005
Hi,

I've just removed those two items you suggested.

Everything now seems to be running fine.

I think I now need to have a good read of the "PC Protection Section" to ensure I don't get anything like that again.

Thanks very much for all your help - it's greatly appreciated.

Regards,

Mark
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Re: Problems caused by nasties

 
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  #6
Jul 31st, 2005
Glad to hear it

Happy computing!!
Links to help you help yourself :

Protect Your PC & Avoid Infections -- http://www.daniweb.com/techtalkforums/thread27519.html

Cleanup Procedures & Tools -- http://www.daniweb.com/techtalkforums/thread27570.html

Infection Removal & HijackThis Use -- http://www.daniweb.com/techtalkforums/thread28196.html
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