Hi all,
I had a similar problem and was looking for info on the web and landed on this site.
In my case it's my gf's computer and she installs everything that they asked her to install.....she had like 3 extra toolbars on her IE. So I uninstalled them, I've installed Mc Afee Security Suite 7. Made all the necessary updates and then conducted a virus scan (during the scan I felt asleep). She told me the following morning that the scanner found a trojan and she asked Mc Afee to repair it, and so did Mc Afee....but after a few minutes the computer hung. She was tired went to bed as well. The following day (today Sun Sept 11th, 2005) I turned on the PC and no desktop/icons/systemtray.....nothing.....explorer didn't run at all.
I now started to PC in safe mode with no problem after following the instructions made by dlh6213. Thanks.
Now my question is: What should I do in safe mode in order to make sure that the computer would run with no problem in the future? Thus I mean for example, if I turn it off, and start it later on, it will start normal (not that I get the same problem again). Or am I done now?
Help would be highly appreciated,
Regards,
Yoga1978