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Cannot login to Hotmail
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Join Date: Sep 2005
Posts: 8
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Hi
Ive been using hotmail for years without any problems whatsoever.
Today MSN messenger signed in as usual and popped up with 6 new e-mails, i clicked to read (go to my hotmail inbox) and it loads for about 2 minutes then comes up with 'page cannot be displayed'.
Ive tried accessing my inbox through IE and Firefox and get the exact same problem. My wife tried logging into my inbox from her wrokplace and got in with no rpblems at all which i find very strange.
I have not changed any settings anywhere it just happened for no reason.
Can anybody help as my e-mails are very important to my business and i cannot access them.
Ive tried rebooting, clearing cache, cookies, temp internet files e.t.c with no luck.
Any Suggestions would be greatly appreciated
Ive been using hotmail for years without any problems whatsoever.
Today MSN messenger signed in as usual and popped up with 6 new e-mails, i clicked to read (go to my hotmail inbox) and it loads for about 2 minutes then comes up with 'page cannot be displayed'.
Ive tried accessing my inbox through IE and Firefox and get the exact same problem. My wife tried logging into my inbox from her wrokplace and got in with no rpblems at all which i find very strange.
I have not changed any settings anywhere it just happened for no reason.
Can anybody help as my e-mails are very important to my business and i cannot access them.
Ive tried rebooting, clearing cache, cookies, temp internet files e.t.c with no luck.
Any Suggestions would be greatly appreciated
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Join Date: Sep 2005
Posts: 8
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Hi
Thanks so much for replying,
I tried the two links and they work perfectly, i can sign into my account and the 2nd link works aswell..
I have no problem accessing secure sights as i tried my online banking e.t.c with no problem at all.
But still not hotmail.
Any thoughts on this?
Kind Regards
Ash
Thanks so much for replying,
I tried the two links and they work perfectly, i can sign into my account and the 2nd link works aswell..
I have no problem accessing secure sights as i tried my online banking e.t.c with no problem at all.
But still not hotmail.
Any thoughts on this?
Kind Regards
Ash
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Join Date: Jan 2005
Posts: 120
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I am having the same problem. One account of three refuses to log in. It's not password errror, it's simply time out... :-(
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Originally Posted by djmace
Hi
Thanks so much for replying,
I tried the two links and they work perfectly, i can sign into my account and the 2nd link works aswell..
I have no problem accessing secure sights as i tried my online banking e.t.c with no problem at all.
But still not hotmail.
Any thoughts on this?
Kind Regards
Ash
Community of weight loss, exercise and nutrition support.
Try referring to the suggestions in this thread. If you are able to fix the problem with the suggestions, great. If not, let me know and we can go from there.
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Join Date: Sep 2005
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Hi Chris
Thanks again but i already went through that thread and did everything in it before i even posted the problem, iv'e looked all over the web for a solution and i posted in here as my final option/lifeline, i even tried this 'hotmail login fixer.zip' which did nothing.
Im totally lost what to do next?
Regards
Ash :cry:
Thanks again but i already went through that thread and did everything in it before i even posted the problem, iv'e looked all over the web for a solution and i posted in here as my final option/lifeline, i even tried this 'hotmail login fixer.zip' which did nothing.
Im totally lost what to do next?
Regards
Ash :cry:
What's interesting is that it seems like many people are having the same issue at nearly the same time. There aren't really any good answers out there on what to try, so I sent a formal help request into Passport technical support. Hopefully I'll get more than just a stock response that doesen't give any real help. I'll update the thread with whatever I find or receive from the powers that be.
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Don't like the answers you are getting?
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Clean up and optimize Windows 2000/XP
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Join Date: Sep 2005
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Hi
Its working now and Hotmail Tech Support e-mailed me the following:
Hello Planet Funk Recordings,
Thank you for writing to MSN Hotmail Technical Support.
I am sorry for not responding to you sooner. Every message that Hotmail receives is very important. Unfortunately, we recently received an extremely high volume of e-mail messages and are working diligently to catch up.
This is Joseph and I am writing in response to your concern on not being able to gain access to your planetfunkrecords@hotmail.com account. I understand how important it is for you to have this matter resolved.
I apologize for the temporary inconvenience you have experienced. The server that hosts your planetfunkrecords@hotmail.com account had just undergone regular maintenance to ensure optimum performance. The maintenance process has been completed, and your planetfunkrecords@hotmail.com account should now be accessible.
If the issue persists, please let us know so that we can investigate the matter further.
Thank you for your patience and continued support of MSN Hotmail.
Sincerely,
Joseph V.
MSN Hotmail Technical Support
Its working now and Hotmail Tech Support e-mailed me the following:
Hello Planet Funk Recordings,
Thank you for writing to MSN Hotmail Technical Support.
I am sorry for not responding to you sooner. Every message that Hotmail receives is very important. Unfortunately, we recently received an extremely high volume of e-mail messages and are working diligently to catch up.
This is Joseph and I am writing in response to your concern on not being able to gain access to your planetfunkrecords@hotmail.com account. I understand how important it is for you to have this matter resolved.
I apologize for the temporary inconvenience you have experienced. The server that hosts your planetfunkrecords@hotmail.com account had just undergone regular maintenance to ensure optimum performance. The maintenance process has been completed, and your planetfunkrecords@hotmail.com account should now be accessible.
If the issue persists, please let us know so that we can investigate the matter further.
Thank you for your patience and continued support of MSN Hotmail.
Sincerely,
Joseph V.
MSN Hotmail Technical Support
I just received this response from Hotmail tech. It's very similar to the response that djmace received.
Can anyone confirm that your accounts are working properly now?
Is anyone still having the same problem?
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Hello Chris,
Thank you for contacting MSN Hotmail Technical Support. I am Denny, and I will be assisting you today.
I sincerely apologize for the delay in responding to your e-mail. Every message that Hotmail receives is very important and we normally respond to our customers within 24 Hours. Unfortunately, we have received an extremely high volume of e-mail messages recently and are working to catch up. I appreciate your patience as we resume our normal response time.
I understand that you many of your clients have informed you that they are unable to access their Hotmail account as they receive the error message Page cannot be displayed. I also gather that some of your clients were able to sign in using a proxy. I realize how inconvenient it could be. I sincerely apologize for the inconvenience caused.
Chris, many of our customers had reported that they are facing the similar issues. We have taken steps to resolve the issue that you reported, which mean the accounts should now be functioning the way you expect it to. If after receiving this message you are still having issues please clear your browsers temporary Internet files .
If for some reason you are still encountering issues please reply to let us know you still need our assistance and provide any additional details you feel may further assist in our investigation.
You are a valued customer at MSN and we look forward to providing you with consistent and effective service. If you have other concerns please feel free to write back.
Regards,
Denny
MSN Hotmail Technical Support
Is anyone still having the same problem?
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