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Join Date: Jul 2004
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Hi,
My son just called me and said he's been trying to start his computer(windows xp), and when it starts up it goes into the black and white safe mode choice screen, flickers, thjen goes to blue screen which says somethng like: "windows shut down to prevent damage to computer......uninstall all anti virus programs......plus some other things lke run chkdsk.....etc. but he can't get into the system to run anything. He tried turning it on and off with the power button, but the same thing keeps repeating..........Is there anything he can do.
Thanks
George
My son just called me and said he's been trying to start his computer(windows xp), and when it starts up it goes into the black and white safe mode choice screen, flickers, thjen goes to blue screen which says somethng like: "windows shut down to prevent damage to computer......uninstall all anti virus programs......plus some other things lke run chkdsk.....etc. but he can't get into the system to run anything. He tried turning it on and off with the power button, but the same thing keeps repeating..........Is there anything he can do.
Thanks
George
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Join Date: Oct 2005
Location: Burlington, Ontario
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Has he tried safe mode? If so, might want to take a look at the recovery console on the XP install CD, can't remember the commands though, but Google could help you with that part.
Wally
www.power-coder.net
www.power-coder.net
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Join Date: Oct 2005
Location: Burlington, Ontario
Posts: 26
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I'd definitely start doing some searching on using the recovery console. Otherwise I'd be looking at installing XP overtop of itself without a format, backing up your data then doing a clean re-install. It could potentially be a hardware problem, bad memory etc. If a re-install works then you've effectively ruled that out.
Wally
www.power-coder.net
www.power-coder.net
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so just to be safe, call them and they can step you (hopefully) through the problem.
Linear Mode