Mon ami--

I am in a similar situation with my HP3970 scanner. Although the v7.1.9 driver was supposed to work with Mac OS9.2, it of course did not.
I have completed the uninstall of v7.1.9.
I am desperate to try the v5.5.6 driver to see if it will correct the situation.
If you can manage to forward v5.5.6 to me, I will be very grateful.

Merci--

gunter4033@yahoo.com

You wrote:
"The solution we found was to completely uninstall the bugged 7.1.9 driver and replace it with the previous version 5.5.6 for 3900 Series!! (you can use the uninstall software located into the HP Imaging Software folder but should also manually delete any extension, preferences, help files, etc with the letters'HP' in their filename).

"If you don't have access to the previous installer I could eventually send it to you (about 200MBytes)."

Thank you H !

Philippe Lopatka
pumpkin Sarl - Apple Authorized Reseller - Nyon - Switzerland