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Here's a poser for you...
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Join Date: Nov 2003
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Ok. Win XP Pro, SP2. On asking (telling, pleading with) the computer to shut down, it goes through the usual log out and saving settings screens and then restarts. Not consistently...Oh no. About 3 in 5 shutdown attempts result in this obnoxious behaviour. I HAVEN'T got "Automatically restart on error" checked, and on Googling the problem, can't find a lot of suggestions...can anyone help please?? Much appreciated if you could.
Cheers and Beers
Fire An' Ice
Cheers and Beers
Fire An' Ice
Im sorry your post was confusing.
Can you word that a little different so i can understand what you are talking about?
Can you word that a little different so i can understand what you are talking about?
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Join Date: Jan 2006
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Originally Posted by Fire an Ice
Ok. Win XP Pro, SP2. On asking (telling, pleading with) the computer to shut down, it goes through the usual log out and saving settings screens and then restarts. Not consistently...Oh no. About 3 in 5 shutdown attempts result in this obnoxious behaviour. I HAVEN'T got "Automatically restart on error" checked, and on Googling the problem, can't find a lot of suggestions...can anyone help please?? Much appreciated if you could.
Cheers and Beers
Fire An' Ice
Where is this "Automatically restart on error" box situated?
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Join Date: Sep 2003
Posts: 103
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Take a look here if you have Roxio 5 on XP
http://support.microsoft.com/default...;en-us;Q311806
If you have a logitech trackball, search around, there was some problems in the past with the trackball I believe that would cause the problem. I have also read before about Windows Washer causing that problem.
If you run the PC in safe mode does it shut off properly?
http://support.microsoft.com/default...;en-us;Q311806
If you have a logitech trackball, search around, there was some problems in the past with the trackball I believe that would cause the problem. I have also read before about Windows Washer causing that problem.
If you run the PC in safe mode does it shut off properly?
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Join Date: Nov 2003
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Drew - What I was trying to ask was why my computer automatically restarts instead of shutting down? Sorry to be confusing and all :s.
However, I found the solution to my problem...The restarts were caused by the bluetooth dongle I had installed in one of the free internal USB 2.0 ports. Removed the dongle, and the machine shuts down fine.
gas1883 - The "Automatically Restart on error" is located in System properties/advanced tab/startup and recovery settings. Unchecking this will mean that if windows encounters an error, instead of getting itself into a restart cycle, it'll show you a BSOD ("And this is a good thing?" I hear you ask) with the error code displayed instead.
Thanks to Rasputinj for your suggestion...
Cheers and Beers
F&I
However, I found the solution to my problem...The restarts were caused by the bluetooth dongle I had installed in one of the free internal USB 2.0 ports. Removed the dongle, and the machine shuts down fine.
gas1883 - The "Automatically Restart on error" is located in System properties/advanced tab/startup and recovery settings. Unchecking this will mean that if windows encounters an error, instead of getting itself into a restart cycle, it'll show you a BSOD ("And this is a good thing?" I hear you ask) with the error code displayed instead.
Thanks to Rasputinj for your suggestion...

Cheers and Beers
F&I
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Join Date: Sep 2003
Posts: 103
Reputation:
Solved Threads: 3
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Originally Posted by Fire an Ice
Drew - What I was trying to ask was why my computer automatically restarts instead of shutting down? Sorry to be confusing and all :s.
However, I found the solution to my problem...The restarts were caused by the bluetooth dongle I had installed in one of the free internal USB 2.0 ports. Removed the dongle, and the machine shuts down fine.
gas1883 - The "Automatically Restart on error" is located in System properties/advanced tab/startup and recovery settings. Unchecking this will mean that if windows encounters an error, instead of getting itself into a restart cycle, it'll show you a BSOD ("And this is a good thing?" I hear you ask) with the error code displayed instead.
Thanks to Rasputinj for your suggestion...
Cheers and Beers
F&I
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