1 in 3 paypal cart "sales" are canceled by buyer

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Join Date: Aug 2005
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greghuston greghuston is offline Offline
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Re: 1 in 3 paypal cart "sales" are canceled by buyer

 
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  #11
Jan 31st, 2006
33% cart abandon is nasty but keep in mind industry average (depending on source) is 25 - 30%. I know marketingexperiments has some articles on reducing the abandon rate but you could try and capture their name and email before paypal so you can follow up if they don't complete the purchase.
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Join Date: May 2006
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pbridgman pbridgman is offline Offline
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Re: 1 in 3 paypal cart "sales" are canceled by buyer

 
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  #12
May 7th, 2006
hello

i have just been on your site and had a think about your problem.

i personally do not like paypal, as it is just extra fuss, as a result i dont know much about it.
there is no indication that paypal is the method of payment, and when i got to the cart screen i would have given up. If you could intergrate it so that you had your own shopping cart, and then a link that went to the second page of the paypal bit i would have bought from the website (in theory).
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