I'm having the same problem with my e350 also. I've got a USB data cable (i even tried an infrared device to no avail)

I tried connecting the phone with the USB cable and tried to run it off of Virtual PC with the proper software drivers and programs (i installed just about everything). It recognizes that the phone is plugged in but won't actually connect it to the file manager program. I've also changed the settings on the Com2 port to read the USB device...

anyone have any suggestions on what I can do to make the software talk to the device??

Thanks!!!!