Please start by doing this, it will knock a big chunk of it out
.
Please download and install
ewido anti-spyware tool- Close all other Applications Select language click Ok
- Click I Agree
- Click next
- Click Install
- Click Finish
- Wait Ewido will open main screen automatically.
- Wait again a few minutes and Ewido Should Auto update itself. If it doesn't click update at top of screen.
- This in very important to get updates
- When updating has finished. Close Ewido.
If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.
- Next, please reboot your computer in Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear use arrow up to highlight
- Select the first option, to run Windows in Safe Mode hit enter.
- For additional help in booting into Safe Mode, see the following site: HERE
You MUST manage to get into Safe Mode for the fix to work.
Make sure to close all open windows/programs/folders. Have nothing else open while ewido performs its scan!- Open Ewido
- Click on scanner top of Ewido sceen
- Click on Settings
- Under How to Act click on Recommended Action choose Quarantine
- Under How to scan all boxes should be selected
- Under Possibly unwanted software all boxes should be selected
- On right side under Reports: click on Automatically generate report after every scan.
- Under What to scan select scan every file
- Click On scan Tab
- Click on Complete system scan
- Let the program scan the machine It can take awhile give it time.
- When scan has finished At bottom of screen click Apply all Actions
- Click Save report
- Click Save Report as (Save as window's screen should pop up.)
- Click desktop
- Click Save
- Exit ewido
Reboot back to normal mode
Post back with a fresh HJT log,and the ewido log.
