Tips to getting useful responses

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Join Date: Mar 2004
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Tips to getting useful responses

 
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  #1
May 4th, 2004
1. Always include as much information about the situation as you can. Such as:
  • Operating system of affected Systems
  • Router make/model (if applicable)
  • When the problem began, and what the last thing you did before the problem began
  • Firewall, or any other security programs running
  • Any other relevent info.
2. If you have a problem start your own thread, don't post your problem in someone elses thread, you stand a much better chance of getting the help you need in your own thread.

3. Make sure the subject is as descriptive as possible. The more descriptive your subject the more likely you are to get useful help.

eg of a bad subject "HELP"
eg of a good subject "Cannot Connect to Linksys Web Based Utility"
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Jeff Johnston is a Computer Technician for The London Transit Commission in London Ontario. He is also a writer and editor in chief of The Business of Writing

Ask The Computer Geek can be read at Families On Line Magazine
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Jeff Johnston
Freelance Writer & Computer Geek Extraodinare

Editor-in-Chief
The Business of Writing

Writer
Families On-Line Magazine
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