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new laptop
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Please give us more specific information to work with if you can:
* Is it just the Internet that you can't seem to connect to, or can you not even establish a wireless connection between the laptop and the Netgear?
* Exactly what messages/errors (if any) do you get when you try to connect?
* Open your Network Connections folder and right-click on the wireless connection's icon. Can you see the Netgear's SSID (the default is "Netgear") when you choose "View Available Wireless Networks" from the resulting drop-down menu?
* Can you achieve a working Internet connection if you connect the laptop to the router with a CAT5 Ethernet cable instead of trying to use the wireless conneciton?
* DOes a wireless connection icon appear in the system tray at the right-hand side of your Task Bar? If so, right-click on that icon and click the "Status" menu option; tell us exactly what information the status window displays.
* Is it just the Internet that you can't seem to connect to, or can you not even establish a wireless connection between the laptop and the Netgear?
* Exactly what messages/errors (if any) do you get when you try to connect?
* Open your Network Connections folder and right-click on the wireless connection's icon. Can you see the Netgear's SSID (the default is "Netgear") when you choose "View Available Wireless Networks" from the resulting drop-down menu?
* Can you achieve a working Internet connection if you connect the laptop to the router with a CAT5 Ethernet cable instead of trying to use the wireless conneciton?
* DOes a wireless connection icon appear in the system tray at the right-hand side of your Task Bar? If so, right-click on that icon and click the "Status" menu option; tell us exactly what information the status window displays.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.
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