Kristy, when this cleanup is over you should do a backup of your system state cos a couple of files are missing [google for how...], note that this is not the same as a system restore!!
More work: go to add/remove pgms and remove this pgm, then into C:\program files and delete its folder:

IpWins

Good, now please fix these with hijackthis in normal mode:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [LDM] "C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe"
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - HKCU\..\Run: [SetupVentureAfrica.exe] C:\DOCUME~1\Kristy\Desktop\SETUPV~1.EXE /r
O4 - Startup: .protected
O4 - Global Startup: .protected
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: {FFC0A381-8145-4CFD-A768-A2259776C179} (PTV xVectorMap Plugin 3.1) - http://xvectormap.ptv.de/xvectormap/PTVxVectorMap31.cab

Now please do these runs in this order:
Combofix
===Download this file: http://www.techsupportforum.com/sect...s/ComboFix.exe
...or from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
-- to run it dclick combofix.exe and follow the prompts to start it. When finished, it will produce a log - post that log in your next reply.
A word of caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.
CCleaner
===Get CCleaner from http://www.ccleaner.com/ - and put it in a new folder. You should aim to keep this one for general use. I set it from the install checkboxes to only open from the recycle bin. It's neater that way.
Now run Ccleaner from the recycle bin rclick menu using its default settings [if you set up CCleaner as i suggested, rclicking the bin icon should give you the Open CCleaner option...]. Select the Cleaner icon and the Windows tab; press Run Cleaner. Next select the Applications tab and Run Cleaner again.
[For future quick temp file cleaning select the options you wish to use. Note that CCleaner is also a free registry cleaner. Explore all its options, but skip the prefetch folder cleaning option. That one is a furphy, much loved on some websites, but cleaning it is unnecessary because windows automatically dumps old unused entries anyway, they can do no harm, and further, if there is no prefetch entry for an app you wish to load then your sys will just be a lil bit slower loading it. And an entry will then be generated anyway.]
AVG - AS
===GET AVG antispyware 7.5 here.. http://free.grisoft.com/doc/5390/lng/us/tpl/v5 -the link is almost at the bottom of the page , avgas 7.5.0.50. Install it and UPDATE it.
Start AVG a-s 7.5; under Scanner/ Settings set Recommended actions to Quarantine, and run the scan. Save the log file and only then click Apply all actions. Post the log file.

There you go - a few logs to post [ include another HT log run at the conclusion of the AVG run.

[[a reminder to me - pmbvkxh]] -ignore this.