ScanSpyware is a questionable product; it is believed to return "false positives" to entice you to purchase/upgrade. The company that makes ScanSpyware also apparently advertizes on sites known to distribute the CoolWebSearch trojan. Use only trusted anti-spyware programs such as Ad Aware and SpyBot.
"May the Wombat of Happiness snuffle through your underbrush."
- Ancient Aborigine blessing
Please do not contact me by email or PM for help. We're all volunteers here, and only have so much free time to dedicate to our efforts.
However, if I've been working on a thread with you already, and seem to have "forgotten" your thread, please do send me a message. I try not to let things slip through the cracks, but it does happen sometimes.