Can you please do the following.
===============
Can you disable
Windows Defender as it may interfere with the removal process. Please leave it disabled until your PC has been given the all clear.
- Open Windows Defender
- Click Tools
- Click General Settings
- Scroll down to Real Time Protection Options
- Uncheck Turn on Real Time Protection (recommended)
- After you uncheck this, click on the Save button
- Close Windows Defender
===============
Go to
Add/Remove programs and uninstall the following, if present:
MyWebSearch
The above could appear anywhere within the entry. Be careful not to remove any
personal or
system software.
===============
Scan with
HijackThis and then place a check next to all the following, if present:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - h%ÛB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O2 - BHO: (no name) - P@Û¨0-0909-4DDC-B661-C1AFB9F5AE53} - (no file)
O2 - BHO: (no name) - rsion - (no file)
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: (no name) - {D61D7E1A-6613-49CA-B6F9-51DB248E209D} - (no file)
O2 - BHO: (no name) - È$ÛJ - (no file)
O2 - BHO: (no name) - È?Ûn - (no file)
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZNxmk762LDUS
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O18 - Protocol: tbr - (no CLSID) - (no file)
Now, close
all instances of Internet Explorer and any other windows you have open except
HiJackThis, click "
Fix checked".
===============
Locate and
delete the following item(s), if present. Make sure you are able to
view system and hidden files/ folders:
folders...
C:\PROGRA~1\Crawler
C:\Program Files\PartyGaming
-
Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them in
Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in
Safe Mode hit enter.
-
Reboot.
===============
After rebooting, rescan with hijackthis and post back a new log.
========
Please download
SmitfraudFix (by
S!Ri)
Extract the content (a folder named
SmitfraudFix) to your Desktop.
Open the
SmitfraudFix folder and double-click
smitfraudfix.cmd
Select option #1 -
Search by typing
1 and press "
Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note :
process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm