I have a Dell Latitude C840 (P4 1.6 with 1Gb RAM and 60+GB hdd)


I'm not sure if this is the correct forum, but I didn't see anything similar to my issue. Here goes:


A user at my company has a word document. The size of the document is 754k. There are several flowcharts and graphs embedded in the doc with all kinds of watermarking and headers...basically a pretty complex document that has been built on for a while between several users.

The user complained that when he scrolled down in the document, word would lock up. I had him email the offending doc to me. It does the same thing on my box that it does on his. I scrolled down through the document and when I hit a certain page, word would lock up. WINWORD.EXE showed to be using 99% of the CPU.

A colleague got involved on the task and found that if he removed a particular embedded object he could scroll up and down at his leisure without locking up. I found that the object was a Visio drawing.

The second I remove the drawing, winword releases the CPU.

I've deleted Normal.dot, I've cut and pasted the entire document into a blank one, I've run Ontrack EasyRecovery File Repair...nothing works except for removing the visio object.



Any idea as to what could cause this problem? Obviously the visio object is a big part of the problem, but there must be a reason for it.