Hi. First of all you need to update hijackthis to version 1.98.2. Run hijackthis & go to *Config\Misc Tools\Check for update on-line*. Remove 1.97 from the folder it is in & replace it with 1.98.2.
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Edit:first unzip hijackthis to a folder of its own like c:\HJT\hijackthis.exe
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Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.
NOTE: Please copy and paste this post into notepad and save to you desktop. or print a copy of these instructions because you will be working with all windows closed except HijackThis.
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
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Comcast (the cable folks who are replacing @home in some parts of the USA) have struck a deal with Tioga to provide an "enhanced" support and self-repairing tool. This is "beta" at present and was made available to download by mistake at present. Remove via Start -> Settings -> Add/Remove Programs......................
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O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKCU\..\Run: [nsdriver] C:\WINNT\system32\nssys32.exe
Next 2 optional but suggested fixes
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
Now reboot into safe mode and delete the following files and folders if found ."Fix Checked"...Reboot to SAFE mode to delete files ,
How to start computer in safe mode
C:\WINNT\system32\nssys32.exe.......delete file
to delete the above files and folder you will need to do the following
go to
Show hidden files & folders
"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode
reboot computer and post a new log