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Help With Printer Problem

  #1  
Aug 14th, 2004
Hello, I am running xp and using a Lexmark x75 print trio printer. The printer was working fine, until recently. I changed the black ink cartridge and ever since then it is not working.

The problem I am having is that it does not print anything I have on my computer. It will go through the motions but the paper comes out completely blank.

The weird thing is that I can print a textpage through the printer. However when I go to print a test page through xp it does not print the only thing that comes out is a small microsoft symbol. Please help. Ps I reinstalled all my drivers twice.
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Re: Help With Printer Problem

  #2  
Aug 14th, 2004
Is this though USB?
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Re: Help With Printer Problem

  #3  
Aug 14th, 2004
did you remember to remove the sticky tape covering the nozzle? otherwise here is the lexmark troubleshooting page for your perusal: http://support.lexmark.com/cgi-perl/...05&relevance=1
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Re: Help With Printer Problem

  #4  
Aug 16th, 2004
Originally Posted by Monte
Is this though USB?
Yes it is via my usb port. Oh and yes I did remove the sticky tape from the tip.
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Re: Help With Printer Problem

  #5  
Aug 16th, 2004
have you tried the other stuff on the link I provided? namely:
Clean the cartridge nozzles
Clean ("wick") the cartridges
Reset the ink levels
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Re: Help With Printer Problem

  #6  
Aug 16th, 2004
Originally Posted by DaveSW
have you tried the other stuff on the link I provided? namely:
I am going to try that stuff tonight. Please stay tuned. Thank you
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Re: Help With Printer Problem

  #7  
Aug 17th, 2004
Originally Posted by DaveSW
have you tried the other stuff on the link I provided? namely:

Ok I reset the levels and cleaned the jets. Unfortunately it is still not working. I can print color pages perfectly. I also printed a test page and it came out almost as the one pictured however the black ink is missing from the test page.

Some of the black parts of the test page are extremely faint and or missing. I have come to the conclusion that the black ink cartridge purchased through abcink.com is faulty. :mad:
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Re: Help With Printer Problem

  #8  
Aug 17th, 2004
was it one of those compatible cartidges? if so then that's more than likely...
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Re: Help With Printer Problem

  #9  
Aug 17th, 2004
Originally Posted by DaveSW
was it one of those compatible cartidges? if so then that's more than likely...
It looks more like a refill deal. I can see Lexmark stamped on the cartridge but over it they placed a sticker that says that this replaced the lexmark cartridge.
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