Desktop completely blank

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Re: Desktop completely blank

 
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  #11
Feb 5th, 2008
manitm16,
You do have a couple trojan’s on your system I would boot into safe mode and run HJT and fix the following entries, then run a complete a/v scan. Reboot normally, run HJT, and post the log. Make sure your antivirus is current and you have the latest definitions.

O4 - HKLM\..\Run: [WINFLYER32.DLL] "rundll32.exe" C:\WINDOWS\SYSTEM\WINFLYER32.DLL,Run
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu2000373.exe 61A847B5BBF72810329B385575FA01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [mav_startupmon] "C:\PROGRAM FILES\COMMON FILES\WINANTIVIRUS PRO 2007\MAV_STARTUPMON.EXE"
O4 - HKCU\..\Run: [Bearshare Accelerator] C:\Program Files\Bearshare Accelerator\Bearshare Accelerator.exe
O4 - HKUS\.DEFAULT\..\Run: [Bearshare Accelerator] C:\Program Files\Bearshare Accelerator\Bearshare Accelerator.exe (User 'Default user')
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {7AA32FC7-133B-4AE7-998E-CED0D9829B12} (luna Class) - http ://static.waverevenue.com/website.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www .ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O4 - .DEFAULT Startup: Setup.exe (User 'Default user')
O4 - Startup: Setup.exe
O4 - HKLM\..\Run: [{7FDDA133-D598-434B-9C4F-35BB909D2623}] C:\WINDOWS\TEMP\GLB31B2.TMP C:\WINDOWS\TEMP\GLF31D3.TMP\settings.ini

AJZ
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Re: Desktop completely blank

 
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  #12
Feb 6th, 2008
Manitm16,
The log looks clean, is your desktop still blank? If so, I would boot into safe mode, create another user account, then boot normally, and log in with the new user.

Let me know if the desktop is blank on the new account as well. If you have a desktop again with the new account let me know what information you would like from your old account and I will help you retrieve that information.

AJZ
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Re: Desktop completely blank

 
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  #13
Feb 8th, 2008
Originally Posted by zelkea View Post
manitm16,
You do have a couple trojan’s on your system I would boot into safe mode and run HJT and fix the following entries, then run a complete a/v scan. Reboot normally, run HJT, and post the log. Make sure your antivirus is current and you have the latest definitions.

O4 - HKLM\..\Run: [WINFLYER32.DLL] "rundll32.exe" C:\WINDOWS\SYSTEM\WINFLYER32.DLL,Run
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu2000373.exe 61A847B5BBF72810329B385575FA01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [mav_startupmon] "C:\PROGRAM FILES\COMMON FILES\WINANTIVIRUS PRO 2007\MAV_STARTUPMON.EXE"
O4 - HKCU\..\Run: [Bearshare Accelerator] C:\Program Files\Bearshare Accelerator\Bearshare Accelerator.exe
O4 - HKUS\.DEFAULT\..\Run: [Bearshare Accelerator] C:\Program Files\Bearshare Accelerator\Bearshare Accelerator.exe (User 'Default user')
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {7AA32FC7-133B-4AE7-998E-CED0D9829B12} (luna Class) - http ://static.waverevenue.com/website.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www .ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O4 - .DEFAULT Startup: Setup.exe (User 'Default user')
O4 - Startup: Setup.exe
O4 - HKLM\..\Run: [{7FDDA133-D598-434B-9C4F-35BB909D2623}] C:\WINDOWS\TEMP\GLB31B2.TMP C:\WINDOWS\TEMP\GLF31D3.TMP\settings.ini

AJZ
__________________________________________________________________________

Hi AJZ

The HJT log you have seen is that of the win98se on my computer which I had sent mistakenly. I am posting below the HJT log of win xp: Please let me have your comments on this. Thanks manitm16.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:01 PM, on 2/8/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Safe mode

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\userinit.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?pro...www.yahoo.com/ (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\PROGRA~1\YAHOO!\Companion\Installs\cpn0\yt.dll
R3 - URLSearchHook: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - D:\Program Files\Freecorder\tbFre0.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\PROGRA~1\YAHOO!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - D:\Program Files\Freecorder\tbFre0.dll
O2 - BHO: pdfMachine - {56CF4856-ECB4-4e46-A897-A378821F97B9} - D:\WINDOWS\System32\bgstb.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\PROGRA~1\YAHOO!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - D:\Program Files\Freecorder\tbFre0.dll
O3 - Toolbar: pdfMachine - {56CF4856-ECB4-4e46-A897-A378821F97B9} - D:\WINDOWS\System32\bgstb.dll
O4 - HKLM\..\Run: [{7FDDA133-D598-434B-9C4F-35BB909D2623}] D:\DOCUME~1\user\LOCALS~1\Temp\GLB2.tmp D:\DOCUME~1\user\LOCALS~1\Temp\GLF7.tmp\settings.ini
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\wianmpa.exe
O4 - HKLM\..\Run: [VRSRun] "D:\Program Files\NCH Swift Sound\VRS\vrs.exe" -logon
O4 - HKLM\..\Run: [TRxRun] "D:\Program Files\NCH Swift Sound\TRx\trx.exe" -logon
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Talk] "D:\Program Files\NCH Swift Sound\Talk\talk.exe" -logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Recordpad] "D:\Program Files\NCH Swift Sound\Recordpad\recordpad.exe" -logon
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IVMRun] "D:\Program Files\NCH Swift Sound\IVM\ivm.exe" -logon
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DialDictateRun] "D:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe" -logon
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [bgsmsnd.exe] D:\WINDOWS\System32\bgsmsnd.exe
O4 - HKLM\..\Run: [AxonRun] "D:\Program Files\NCH Swift Sound\Axon\axon.exe" -logon
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Yahoo! Widget Engine.lnk = D:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Startup: WordWeb.lnk = D:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &WordWeb... - res://D:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: d:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - D:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Axon Service (AxonService) - Unknown owner - D:\Program Files\NCH Swift Sound\Axon\axon.exe (file missing)
O23 - Service: DialDictate Service (DialDictateService) - Unknown owner - D:\Program Files\NCH Swift Sound\DialDictate\ddictate.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IVM Answering Attendant Service (IVMService) - Unknown owner - D:\Program Files\NCH Swift Sound\IVM\ivm.exe (file missing)
O23 - Service: VRS Recording System Service (VRSService) - Unknown owner - D:\Program Files\NCH Swift Sound\VRS\vrs.exe (file missing)

--
End of file - 8164 bytes
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Re: Desktop completely blank

 
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  #14
Feb 13th, 2008
Hi AJZ,
A reply to my last posting will be much appreciated. Thanks.
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Re: Desktop completely blank

 
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  #15
Feb 13th, 2008
you should download windows latest updates to get to SP2 first ,then get and run spybot S&D ,and ad-aware ,links to them in my signature
Linux boot cd http://www.knopper.net/knoppix/index-en.html
Wubi is an officially supported Ubuntu Linux installer for Windows .
http://wubi-installer.org/
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Re: Desktop completely blank

 
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  #16
Feb 13th, 2008
HELLO
You could try a system restore to an earlier time when the pc was ok.
Then run a virus / spyware / mailware to see if you have any nasties.
That maybe worth a try
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Re: Desktop completely blank

 
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  #17
Feb 13th, 2008
Last edited by caperjack; Feb 13th, 2008 at 11:30 pm.
Linux boot cd http://www.knopper.net/knoppix/index-en.html
Wubi is an officially supported Ubuntu Linux installer for Windows .
http://wubi-installer.org/
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Re: Desktop completely blank

 
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Feb 14th, 2008
Originally Posted by Selwyn View Post
HELLO
You could try a system restore to an earlier time when the pc was ok.
Then run a virus / spyware / mailware to see if you have any nasties.
That maybe worth a try
_______________________________________________________________________________
Hi Selwyn
It will of great help if you please explain how 'system restore' can be done.
Thanks, manitm16
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Re: Desktop completely blank

 
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  #19
Feb 14th, 2008
so you have nothing on the desktop .try this , ALT+CTRL+DEL ,taks manager should open up .go to file /new task ,type in , explorer.exe ,you might get the desktop back ,you might not, if you do get to the taks manager but the explorer.exe didn't work type in this
%SystemRoot%\system32\restore\rstrui.exe
Linux boot cd http://www.knopper.net/knoppix/index-en.html
Wubi is an officially supported Ubuntu Linux installer for Windows .
http://wubi-installer.org/
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