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Maxtor One Touch II not accessible?
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Join Date: Feb 2008
Posts: 3
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Solved Threads: 0
Hello all--my first post in the forums
Anyway, I have a Maxtor One Touch II 200GB USB external hard drive as a backup. I had problems with my system, so I reloaded everything from scratch on my main HDD. I made an
attempt to get my data from my Maxtor, but received an error:
"Location is not available. X E:\ is not accessible. Incorrect function."
Under (My) Computer, the drive can be seen, but just as "Local Disk (E
", without showing its properties.
When I try to access it, the light on the unit flashes as if it is trying to get the data, and I get the above mentioned error.
Does anyone have this problem under their belt?I don't have any experience in data recovery software, or data recovery in general. I was actually considering taking it to the Geek Squad but I'm not sure how badly I will be charged for finding out if the drive is bad now, as well as any data recovery (they have 3 categories of data recovery pricing). I'm just looking for any advice anyone can give. Thank you.
Anyway, I have a Maxtor One Touch II 200GB USB external hard drive as a backup. I had problems with my system, so I reloaded everything from scratch on my main HDD. I made an
attempt to get my data from my Maxtor, but received an error:
"Location is not available. X E:\ is not accessible. Incorrect function."
Under (My) Computer, the drive can be seen, but just as "Local Disk (E
", without showing its properties.When I try to access it, the light on the unit flashes as if it is trying to get the data, and I get the above mentioned error.
Does anyone have this problem under their belt?I don't have any experience in data recovery software, or data recovery in general. I was actually considering taking it to the Geek Squad but I'm not sure how badly I will be charged for finding out if the drive is bad now, as well as any data recovery (they have 3 categories of data recovery pricing). I'm just looking for any advice anyone can give. Thank you.
Look in Disk Management and see what the properties are. Control Panel --> Administrative Tools --> Computer Management
Is SP2 installed? If not, install it with drive disconnected.
Have you tried removing and replugging USB connector?
If necessary, you can remove hard disk from enclosure and connect it internally bypassing USB connection.
Is SP2 installed? If not, install it with drive disconnected.
Have you tried removing and replugging USB connector?
If necessary, you can remove hard disk from enclosure and connect it internally bypassing USB connection.
•
•
Join Date: Feb 2008
Posts: 3
Reputation:
Solved Threads: 0
•
•
•
•
Look in Disk Management and see what the properties are. Control Panel --> Administrative Tools --> Computer Management
Is SP2 installed? If not, install it with drive disconnected.
Have you tried removing and replugging USB connector?
If necessary, you can remove hard disk from enclosure and connect it internally bypassing USB connection.
I'm just not sure if the drive is in a failing state or if this is from a virus or malware. I'm not sure if I should take it to the Geek Squad and have them diagnose the problem, or just send it away for data recovery services.
Any advice?
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