Lenovo can't access web

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Lenovo can't access web

 
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  #1
Feb 23rd, 2008
Hi,

I have a new Lenovo A60, 9631 (well not new, but it came out of the box) that is running XP. I started it up and everything worked fine. Then I stupidly monkeyed about with the startup, and now everything works fine, but I can't access the internet. I tried a system restore, but that didn't work, I would have reset the BIOS to default, but couldn't figure out how to do that either. Anyone know what I might have deleted from start up that would prohibit me from accessing the web? The control panel shows the local area connection is fine. Thanks for any help!
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
and we would know what you removed from startup ,HOW
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
Obviously you wouldn't know. I don't remember myself. I already said it was stupid, I know that. My question is mainly is there a way to reset the new computer to it's original settings? I don't remember removing anything that I thought was system related, but I'm assuming that I did since it does not connect. I can't go back in time and say what I did, but if you have any advice on how to reset it to factory specs, I would appreciate it.
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
Originally Posted by Iggystooge View Post
Obviously you wouldn't know. .
I know I just like getting people going ,lol
anyway, try a system restore first to see if you can get back to the first day you turned it on,before you removed things from startup ,did you use RUN/ msconfig to disable startup items.
How to use system restore ,go to start,allprograms ,accessories /system tools /system restore ,and set it to go back,maybe as far as you can or just back to the day before you removed the items .
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
Thanks for trying to help me out. I did try a system restore, but it would not allow it. Perhaps because I only have had the computer one day. I used CCleaner to disable the startup item. I was planning on disabling the antivirus that came with it to use a different program, that's how I probably did it. As I mentioned, I wanted to reset the BIOS, but that doesn't seem to be an option with this kind of computer. Any other ideas, or should I just contact Lenovo? Thanks again for taking the time to answer.
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
Iggystooge;543688 I used CCleaner to disable the startup item..
i use ccleaner and don't see a option to disable items,just delete then ,maybe im missing something .
anyway there must be a key to hit on startup to run the bios and one to run a winxp restore ,maybe f2 or f10 or f11, it usually shows on the screen on boot up ,if all you have is a lenovo flash screen, try hitting the tab key quickly and remove fllash screen
Last edited by caperjack; Feb 23rd, 2008 at 8:32 pm.
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
in network connection are you connecting wireless or wired. are there any connections showing up in network connection?
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
did you get a restore disc?
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Re: Lenovo can't access web

 
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Feb 23rd, 2008
Thanks to all of you for offering to help. I will be happy to send $20 to anyone who can help me with the problem, I'm just very annoyed with myself. I can't restore the system, it won't allow me to do so. It goes through the process and then after it reboots, it just says "Your computer cannot be restored", which I assume is because I have only had the computer for two days. I got into the BIOS, but can't find any kind of BIOS default reset option. I am working with a desktop wired system, not a wireless. Thanks again for your interests in my problem!

iggy
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Re: Lenovo can't access web

 
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Feb 24th, 2008
Originally Posted by Iggystooge View Post
Thanks to all of you for offering to help. I will be happy to send $20 to anyone who can help me with the problem, I'm just very annoyed with myself. I can't restore the system, it won't allow me to do so. It goes through the process and then after it reboots, it just says "Your computer cannot be restored", which I assume is because I have only had the computer for two days. I got into the BIOS, but can't find any kind of BIOS default reset option. I am working with a desktop wired system, not a wireless. Thanks again for your interests in my problem!

iggy
we would love to solve this for you ,so help us ,and answer the questions to the above posters .also ,i sort of asked if you used ccleaner to un-install programs and not just disable startup items .what is the answer to that question .

so f2, f10 or f14 didn't help in finding a system recovery ,and as asked above did you not get a recovery cd with the computer
Last edited by caperjack; Feb 24th, 2008 at 7:24 am.
Linux boot cd http://www.knopper.net/knoppix/index-en.html
Wubi is an officially supported Ubuntu Linux installer for Windows .
http://wubi-installer.org/
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