Help!! My computer is a mess right now!!

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Help!! My computer is a mess right now!!

 
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  #1
Apr 29th, 2008
Here is the story on what has happened. I was (stupidly) trying to download a TV show from LimeWire. It downloaded really quickly, which should have been my tip off. Doh! I don’t know why, but I opened it. AVG 7.0 caught that it was a Trojan and isolated it. But, it said it could not heal it. I scanned with a couple of other programs and nothing.

Here are the problems

1. No task manager

2. I noticed during the virus scan that there was a weird folder on the hard drive. It is called C:\Documents and Settings\Aaron and Kimberly\! . The file is full of AVI files that are exactly 38.6 KB that are named after TV shows and they were created at the date and time I downloaded the supposed TV show . Obviously these are not videos. This file was hidden in documents and settings. I had to uncheck hide protected operating system files in folder options, which is scary.

I tried to delete the file and it said it was in use by another program. Then I moved on to trying to delete the files that were in the folder. When I tried to do a mass shift delete, it froze (this is the only time it freezes is when I am trying to work with these files or LimeWire). So, I started doing single deletes. The deleted for a while, but then an adaptation occurred and they became read-only. I changed them back and then they froze as I tried to remove them individually.

3. I moved on to try to delete LimeWire. I followed the instructions from this site in a thread about deleting LimeWire on this thread:

http://www.daniweb.com/forums/thread31290.html

I got through the uninstall, but was still left with LimeWire.exe. I tried to delete it and failed. So I decided to move onto the step in the thread about typing regedit in the run box. It says that another program is using this file.

4. Next, I came to this forum and did what the instructions in the file that say please run this before posting. I go to download the newest AVG and it gets almost through the install and gives me a message:

Local machine: installation failed
Installation:
Error: Action failed for file avgssie.dll: file registration....
Error 0x80070020

Here is the error message:

LimeWire version 4.16.6
Java version 1.6.0_05 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 31411032/33357824

com.limegroup.gnutella.gui.GUILoader$StartupFailedException: .\lib\hashes (The system cannot find the file specified)
at com.limegroup.gnutella.gui.GUILoader.sanityCheck(GUILoader.java:286)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoader.java:57)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)

STARTUP ERROR!

I have tried installing three times to no avail. I tried to rerun a scan on another program so I could post any info I get on here, but guess what? None of the work now.


I am getting so frustrated. This is freaking my out. I'm afraid my computer is being used to spread evil. I have always been able to get rid of the few buggies we have gotten. I am feeling like I will ultimately have to back-up our docs and photos to our back-up drive and just wipe the main hard drive clean to do a reinstall. I don’t want the Trojan horse to win though so I thought I would ask for any ideas.

I will be back to check the thread. I have it book marked.


Kimberly
Last edited by sisterfunkhaus; Apr 29th, 2008 at 6:20 pm.
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Re: Help!! My computer is a mess right now!!

 
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Apr 29th, 2008
I'm running trojan hunter right now. It seems to be scanning fine. DH seems to think that we will probably have to just wipe the HD clean though.

I managed to access my Ad Aware log I can post it here, but it is SUPER long, and no Trojan. If anyone wants it, say so and I can post it.
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Re: Help!! My computer is a mess right now!!

 
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Apr 29th, 2008
Okay, this message just popped up:

Microsoft Visual C++ Runtime Library
Buffer Overrun Detected

A buffer over run has been detected which has corrupted the program's internal state. This program cannot safely continue execution and must now be terminated.
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Re: Help!! My computer is a mess right now!!

 
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Apr 30th, 2008
Okay, still no replies... I ran trojan hunter and it isolated 2 trojans and put them in the vault, but the program locked up before I could get the log. There is no log now when I go back. The files they found are in the vault though. I'm not sure it made any difference though as the computer is still having the same issues.
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Re: Help!! My computer is a mess right now!!

 
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Apr 30th, 2008
do you have a name of the trojans,see if you can get the names.get back to me and ill help you
"Live as if you were to die tomorrow. Learn as if you were to live forever" Mahatma Gandhi
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Re: Help!! My computer is a mess right now!!

 
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May 5th, 2008
We got it fixed. My husband's friend is an IT guy. He came over and karate chopped it for us. Our computer is back to normal.
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Re: Help!! My computer is a mess right now!!

 
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May 6th, 2008
if you're firmiliar with what the problem was and what he did to fix it please post it here for reference for the users in your shoes
"Live as if you were to die tomorrow. Learn as if you were to live forever" Mahatma Gandhi
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Re: Help!! My computer is a mess right now!!

 
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May 27th, 2008
I am having the EXACT same issue!!! I've purchased McAffee and they could not detect the trojan. I've deleted McAffee and purchased AVG. Can't seem to install AVG because i get an error message saying:
local machine: installation failed
Installation:
error: action failed for file AVGSSIE>DLL:file registration...
Error 0x80070020

AVG has not responded to my request for tech help. Apparantly you can only talk to them via email. Very POOR service!
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Re: Help!! My computer is a mess right now!!

 
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May 28th, 2008
ok, you all need to download SUPER Anti-Spyware PRO From downloads.com and run a full scan. it cleans out EVERYTHING.
oh, and don't open anything that downloads quickly.
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Re: Help!! My computer is a mess right now!!

 
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Jul 16th, 2008
Hi!

I have developed exactly the same problem as you (although I downloaded a song from Limewire not a tv show, however I still ended up with the same AVI files as you did) and have also not had a reply from AVG or Limewire regarding support.

Have you managed to sort yours out yet? I would really appreciate your help if you have!

Many thanks!

Jane

Originally Posted by sisterfunkhaus View Post
Here is the story on what has happened. I was (stupidly) trying to download a TV show from LimeWire. It downloaded really quickly, which should have been my tip off. Doh! I don’t know why, but I opened it. AVG 7.0 caught that it was a Trojan and isolated it. But, it said it could not heal it. I scanned with a couple of other programs and nothing.

Here are the problems

1. No task manager

2. I noticed during the virus scan that there was a weird folder on the hard drive. It is called C:\Documents and Settings\Aaron and Kimberly\! . The file is full of AVI files that are exactly 38.6 KB that are named after TV shows and they were created at the date and time I downloaded the supposed TV show . Obviously these are not videos. This file was hidden in documents and settings. I had to uncheck hide protected operating system files in folder options, which is scary.

I tried to delete the file and it said it was in use by another program. Then I moved on to trying to delete the files that were in the folder. When I tried to do a mass shift delete, it froze (this is the only time it freezes is when I am trying to work with these files or LimeWire). So, I started doing single deletes. The deleted for a while, but then an adaptation occurred and they became read-only. I changed them back and then they froze as I tried to remove them individually.

3. I moved on to try to delete LimeWire. I followed the instructions from this site in a thread about deleting LimeWire on this thread:

http://www.daniweb.com/forums/thread31290.html

I got through the uninstall, but was still left with LimeWire.exe. I tried to delete it and failed. So I decided to move onto the step in the thread about typing regedit in the run box. It says that another program is using this file.

4. Next, I came to this forum and did what the instructions in the file that say please run this before posting. I go to download the newest AVG and it gets almost through the install and gives me a message:

Local machine: installation failed
Installation:
Error: Action failed for file avgssie.dll: file registration....
Error 0x80070020

Here is the error message:

LimeWire version 4.16.6
Java version 1.6.0_05 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 31411032/33357824

com.limegroup.gnutella.gui.GUILoader$StartupFailedException: .\lib\hashes (The system cannot find the file specified)
at com.limegroup.gnutella.gui.GUILoader.sanityCheck(GUILoader.java:286)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoader.java:57)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)

STARTUP ERROR!

I have tried installing three times to no avail. I tried to rerun a scan on another program so I could post any info I get on here, but guess what? None of the work now.


I am getting so frustrated. This is freaking my out. I'm afraid my computer is being used to spread evil. I have always been able to get rid of the few buggies we have gotten. I am feeling like I will ultimately have to back-up our docs and photos to our back-up drive and just wipe the main hard drive clean to do a reinstall. I don’t want the Trojan horse to win though so I thought I would ask for any ideas.

I will be back to check the thread. I have it book marked.


Kimberly
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