I don't know what you did, but your second hijackthis log looks like crap. Make sure
wordwrap is unchecked when you save your log to notepad.
====
Can you please do the following.
===============
Go to
Add/Remove programs and uninstall the following, if present:
Viewpoint Manager
The above could appear anywhere within the entry. Be careful not to remove any
personal or
system software.
===============
Scan with
HijackThis and then place a check next to all the following, if present:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: {5a2a8f0d-eb94-9179-2994-7e950aa97b25} - {52b79aa0-59e7-4992-9719-49bed0f8a2a5} - C:\WINDOWS\system32\psqjaxsp.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Palo Alto Software Update Manager 9.0.lnk = ?
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTS...m_bedroom4.xml
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Now, close
all instances of Internet Explorer and any other windows you have open except
HiJackThis, click "
Fix checked".
===============
Locate and
delete the following item(s), if present. Make sure you are able to
view system and hidden files/ folders:
folders...
C:\Program Files\Viewpoint
files...
C:\WINDOWS\system32\psqjaxsp.dll
-
Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them in
Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in
Safe Mode hit enter.
-
Reboot.
===============
To help protect your system from
hostile ActiveX content, or special '
downloadable' files:
Download, install and keep updated,
SpywareBlaster. If you've installed it for the first time:
1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "
Enable all protection".
3) Exit the program.
-
Note: Remember to regularly check for updates.
===============
After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.
