Thread: ITIL
View Single Post
•
•
Join Date: Jun 2005
Posts: 65
Reputation: muta is an unknown quantity at this point 
Solved Threads: 0
muta's Avatar
muta muta is offline Offline
Junior Poster in Training

Re: ITIL

 
0
  #2
May 30th, 2008
Here are the three reasons why (quotes):

1. To align IT services with the current and future needs of the business and it Customers - internal and external

2. To improve the quality of the IT service delivered.

3. To reduce the long-term cost of service provision.

I am about half half way into study ITIL and I am finding it a hard task not because of the material but because of the length.

What area are you interested in?
Connected Home World | Virtual Computing
Reply With Quote