What error messages do you get from Mail when it fails?

The only thing I've experienced that causes a mail account to go offline is failure to log into that account. That could be because the name of the server was wrong, the DNS lookup failed, or the password was wrong. Additionally the server could simply fail to respond even though the account info is all correct.

You've already checked all the settings which leaves us with the server. Assuming it's a POP3 server, one way to test that connection is to telnet to port 110 on the mailserver and issue the login commands at the command line using terminal (Applications/Utilities). One tutorial on this is here:

http://pages.prodigy.net/michael_san...pop3telnet.htm

For others just google 'pop3 telnet'. This would allow you to verify that the account details are being accepted by the server, and if not would let you see the server response.

If everything on the server checks out then about the only thing I can suggest is to purge all your mail settings, recreate the account and hope for the best .

Originally Posted by thotdoc

Mail in 10.3.5 keeps going "offline."

I'll set it to online, and it goes to offline after trying to get email.

Also, Info for mail is set correctly, yet it can't hook up to mail/dns servers. Teo other email accounts that I have with the same provider work OK, but the Client is entourage.

Any help would be appreciated.

G