Originally Posted by
coolraj003
Nothing seems to be out of ordinary on the log here unless i missed out something apart from the SUPERAntiSpyware which sounds a bit dodgy. Can you restart the system in safe mode and then see if you can get somewhere.
See if there has been something that has been installed without your prior knowledge.
Raj
Dear Raj
Thank you very much for your reply.
The superantispyware was only installed yesterday, on the recommendation of a friend who works in IT. I will delete it just in case it is dodgy, but at least I know it wasn't that that caused the initial problem.
In the end I did a system restore to the day before the problem happened - it took two attempts but so far seems to be working. Fingers crossed it stays that way!
Thanks again
Eve