Secured remote support to clients

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Views: 312 | Replies: 2

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Join Date: Jul 2008

Posts: 1

Reputation: cosmos08 is an unknown quantity at this point

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cosmos08

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Secured remote support to clients

Jul 3rd, 2008

What is the best way to provide remote support to my clients? Note security and annual costs are my main concerns.

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Join Date: Jan 2007

Location: Ireland

Posts: 1,630

Reputation: DimaYasny will become famous soon enough

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DimaYasny

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Re: Secured remote support to clients

Jul 3rd, 2008

logmein is free. SSL protected

webex has more features and has good security as well

Real stupidity always beats Artificial Intelligence. (Terry Pratchett)

BA BizMg, MCSE, DCSE, Linux+, Network+

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Join Date: Jul 2008

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mike11

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Re: Secured remote support to clients

Jul 18th, 2008

You should try out a web conferencing appliance like RHUB - http://www.rhubcom.com/ - as it is the most secure form of web conferencing and since its an appliance, you just have to pay the upfront cost of buying the appliance. After that there is no monthly charge like the hosted solutions and hence you end up saving a lot of money in the long run.