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Join Date: Sep 2004
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Right-clicking on Disc Images Crashes Explorer.exe

  #1  
Jul 20th, 2008
Dear awesome IT blokes/blokettes,

Today a rather curious problem has started occurring on my Windows Vista Ultimate SP1 x64 system; when I right-click on any disc image (be it .ISO, .NRG, etc) there's a brief moment when the mouse cursor changes to an egg timer, and then I get this error:

Windows Explorer has stopped working

Windows can check online for a solution to the problem and try to restart the program.

* Check online for a solution and restart the program
* Restart the program

View problem details

Problem signature:
  Problem Event Name:           APPCRASH
  Application Name:	        explorer.exe
  Application Version:	        6.0.6001.18000
  Application Timestamp:	4791970c
  Fault Module Name:	        ntdll.dll
  Fault Module Version:	        6.0.6001.18000
  Fault Module Timestamp:	4791adec
  Exception Code:	        c0150010
  Exception Offset:	        000000000005fe0d
  OS Version:	                6.0.6001.2.1.0.256.1
  Locale ID:	                2057
  Additional Information 1:	a108
  Additional Information 2:	e435a0285851e1df08a79700c4190725
  Additional Information 3:	ad91
  Additional Information 4:	7e16eb925cd28ef77172340892e23da8

I think I may know why this started. I reinstalled Windows today, and while Windows updates were downloading and installing in the background, I was also installing a number of other programs, including DAEMON Tools, UltraISO and WinRAR, all of which support numerous disc image formats (except WinRAR, which only supports .ISO). I'm assuming that installing these programs while Windows was updating has caused a problem somewhere along the way.

The problem only occurs when I right-click on disc images, which is weird.

So, can anybody help me solve this annoyance?

Thanks muchly!

EDIT: A small update - I uninstalled all of the aforementioned programs, then right-clicked on an .ISO image, and the normal right-click menu appeared with no problem. I then installed WinRAR, then tried right-clicking again. The problem occurred at that point. So, assuming WinRAR was the culprit, I uninstalled it, and then installed DAEMON Tools. The right-click problem happened at this point, too. So, it seems like some sort of file association corruption or the like.
Last edited by Paddy : Jul 20th, 2008 at 11:34 am. Reason: Small Update
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Join Date: Sep 2004
Location: Northern Ireland
Posts: 202
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Paddy Paddy is offline Offline
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Re: Right-clicking on Disc Images Crashes Explorer.exe

  #2  
Jul 20th, 2008
Another update: the problem only occurs when the disc image is on the Windows desktop. This is getting weirder and weirder!
"This is one race of people for whom psychoanalysis is of no use whatsoever." - Sigmund Freud on the Irish

"Education is what remains after one has forgotten everything he learned in school." - Albert Einstein
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