Thread: random restarts
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Re: random restarts

 
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  #7
Aug 7th, 2008
You are still showing portions of Norton running on the system, plus your Add/Remove log shows Norton 360. Since you appear to be using Avast as your antivirus program then you absolutely MUST uninstall that Norton. Use Add/Remove to remove the Norton 360 and then do a file search on the computer for Norton and then Symantec. Remove all instances found.

You say that you CAN connect to the Mac now?


Malwarebytes' Anti-Malware removed the Vundo Trojan. Empty the quarantine files there and update and run the program again. I would also like you to run HiJackThis again and post back with both new logs. Do this AFTER uninstalling that Norton program and also updating your Java program.
As I said before you have quite a few unnecessary auto starts, one of them being Microsoft Office. This can very easily be run manually and doesn't need to auto start.
One of the application hangs showing on the logs was for bridge.exe...there is a possiblilty that this could have been a trojan. Another showed a hang on Windows Word and another on Outlook. Do you use Outlook as your email program?
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