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Driver problems dvd and cd burners

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Join Date: Apr 2005

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labber

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Driver problems dvd and cd burners

Aug 20th, 2008

I have 2 computers and both the CD and DVD burners were working fine, but now when I go to "My Computer" they're missing from both computers. (I have WinXP Home Edition) I read that this could have been caused from itunes which I had on both computers. I've uninstalled and tried to reinstall the drivers, but I get the following error:

"windows cannot load the device driver for the hardware. the driver may be corrupted or missing (code 39)"

I've tried the manufacturer's site to download the drivers, but I can't do that either...it tells me that I don't have the hardware to install the drivers??? Also, I removed 2 registry keys that someone suggested, but that still didn't help the situation. Please someone help!!!!

Thanks!

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Join Date: Apr 2008

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Bob_180_Bob Bob_180_Bob is offline

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Re: Driver problems dvd and cd burners

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Aug 20th, 2008

Try repairing windows from your XP CD.

BACK-UP.........Try one of the simple solutions first........and BACK-UP......
MAKE YOUR OWN ULTIMATE BOOT CD to BOOT and REPAIR WINDOWS.
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Bob,