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Re: Problems - hijack this log included

 
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  #2
Sep 7th, 2008
Hi, welcome to daniweb.
First thing I see is that you are running at least two antivirus programs and a huge number of security programs. You must UNINSTALL AVG 7.5 completely. For one thing it is out of date, but the KEY thing here is absolutely only ONE antivirus program should be running on a computer. Running more than one will actually lessen your protection.
Another thing you can do is turn off Spyware Doctor and frankly I would recommend uninstalling AdAware. This newest version just isn't as good as previous versions plus it does install and enable it's service which runs all the time in the background and really can interfere with fixes done.

Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

Next run HiJackThis again and place checkmarks next to the following entries if they remain;
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
Once you have placed the checkmarks then click the Fix Checked button. Exit. HJT.
Reboot the computer. Run a NEW HJT scan and save the log.
Post back here with that MBA-M log and the new HJT scan log.
Judy
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