Thread: go.google hijack, antivirus sites blocked, sophos affected(?)
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Re: go.google hijack, antivirus sites blocked, sophos affected(?)

 
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  #2
Sep 7th, 2008
See if you can do the following;
download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

If you cannot do that in normal mode then see if you can do it with Safe Mode with Networking. If that is not possible then if you have another computer you can use try the download on it, but it to a disk or flash drive and bring it back to the infected computer and install and run it.
If you are able to run it then post back here with the log.
Judy