Thanks j, I'll move forward with your suggested actions and post logs. Regarding the Spanish files, they're there because my nephew is Spanish and has his computer configured likewise. I also thought it could be a Lop infection and tried running nolop.exe prior to reading your reply. Something to note, I was unable to successfully run the nolop.exe program. It would run for about 10 seconds and then just quit and close without any warning or error message. Not sure if that changes anything you suggested. Again, thanks for your help.