Originally Posted by madona navarro
I cannot seem to log on to the internet using my cable modem anymore. I do not have a problem using dial up.
I downloaded Windows Service Pack2 and things seemed to be fine. I then removed my Norton Anti-virus Program and when i tried to access the internet using cable it gave me the error "cannot find server- Microsoft Internet Explorer". On my cable modem all lights are on and it appears to be transmitting or trying to transmit data. I am not sure if TCP/IP was deleted somehow of if a file became corrupt. Please help I need my Internet back.
thank you soooo much for helping me 
Service pack 2 has created lots of problems with everyone who has updated it from being too restrictive to corrupting tcp/ip, or so they say. If you can browse with your dial-up but not through your cable modem, then you know its not your browser. Do you have separate profiles on your o.s.? With my customer's i usually either have to remove Sp2 or actually reset tcp/ip. That usually ultimately fixes the problem.