Can you please do the following.
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Go to
Add/Remove programs and uninstall the following, if present:
Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar
The above could appear anywhere within the entry. Be careful not to remove any
personal or
system software.
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Scan with
HijackThis and then place a check next to all the following, if present:
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Now, close
all instances of Internet Explorer and any other windows you have open except
HiJackThis, click "
Fix checked".
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Locate and
delete the following item(s), if present. Make sure you are able to
view system and hidden files/ folders:
folders...
C:\Program Files\Viewpoint
-
Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them in
Safe Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear.
Select the first option to run Windows in
Safe Mode hit enter.
-
Reboot.
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After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.